FAQs & Troubleshooting
![]() |
Popular |
142 Results
- 1Tutorial videos on how to use the machine [Video instructions]
- 2How to use the Flat brim cap frame (PRCF5/PRCF5AP) [Video instructions]
- 3How to Embroider on Clothes. [Video instructions]
- 4How to use the Tubular frame table (PRTT1 / PRTT1AP) [Video instructions]
- 5How to use the Compact frame (PRHCK1 / PRSFK1 / PRHCK1AP) [Video instructions]
- 6How to use the Round frame (PRPRFK1) [Video instructions]
- 7How to Embroider on Bag. [Video instructions]
- 8How to Embroider on Shoes. [Video instructions]
- 9How to use the Sleeve frame (PRHSL200 / PRHSL200AP) [Video instructions]
- 10How to use the magnetic sash frame (PRMS360 / PRMS360AP) [Video instructions]
- 11How to set up the cap frame driver. [Video instructions]
- 12How to Embroider on Pet Collar. [Video instructions]
- 13M4452001 appears on the Artspira app screen.
- 14"Cannot recognize the data for the selected pattern. The data may be corrupted. Please turn off the power and turn on again." message appears on the LCD. What does it mean?
- 15The needle threader cannot be used.
- 16There are needle cuts or holes in the garment.
- 17How to use the Clamp frame (PRCLPM1 / PRCLP100B / PRCLPM1AP) [Video instructions]
- 18Data cannot be saved to a USB flash drive
- 19Data cannot be transferred even though the machine number has been input. (M5622201)
- 20Introducing Brother My Stitch Monitor application
- 21The App shows the message "No Supported Machines Found".
- 22Although the thread is not broken, a broken thread error occurs and the machine stops.
- 23"This file cannot be used." message appears on the LCD. What does it mean?
- 24How do I adjust the tension of the bobbin thread ?
- 25How to set up the cap frame. [Video instructions]
- 26How to Embroider on Cap. [Video instructions]
- 27Multiple data cannot be transferred to the machine at once
- 28List of Error Messages for Artspira app (Mxxxxxxx/Exxxxx)
- 29M1332002 appears on the Artspira app screen.
- 30The upper thread does not reach the bobbin thread when embroidering begins.
- 31"USB media is not loaded. Load USB media." message appears on the LCD. What does it mean?
- 32"Pattern extends to the outside of embroidery frame. This function cannot be used at this time." message appears on the LCD. What does it mean?
- 33Maintenance (Cleaning the thread paths of the upper threads) [ Video ]
- 34Maintenance (Cleaning the bobbin case) [ Video ]
- 35Maintenance (Cleaning around the needle plate) [ Video ]
- 36Maintenance (Cleaning the bobbin case)
- 37"Not enough space. Delete some patterns or use a different USB media." message appears on the LCD. What does it mean?
- 38"Needle threader error" message appears on the LCD. What does it mean?
- 39E92001 appears on the Artspira app screen.
- 40M5612301 appears on the Artspira app screen.
- 41Data cannot be saved to the machine
- 42The pattern transferred from the Artspira app does not appear on the screen of the machine
- 43After selecting data, "Downloading" is displayed and the screen does not change to the next screen
- 44There is no machine that can be transferred
- 45M5622201 appears on the Artspira app screen.
- 46M4341001 appears on the Artspira app screen.
- 47"The machine is still trying to connect to your wireless network." message appears on the LCD. What does it mean?
- 48"Includes a special pattern that cannot be saved to external memory. Save the pattern in the machine’s memory." message appears on the LCD. What does it mean?
- 49The App shows the message "Settings screen".
- 50Tutorial videos on how to use My Stitch Monitor with the machine [Video instructions]