FAQs & Troubleshooting
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93 Results
- 1Tutorial videos on how to use the machine [Video instructions]
- 2M2513631 appears on the Artspira app screen.
- 3The embroidery design cannot be imported to the design page on PE-DESIGN 11 from the embroidery machine via the wireless network.
- 4How do I attach or remove the embroidery frame ?
- 5List of Error Messages for Artspira app (M#######/E#####)
- 6How do I hoop the fabric in the embroidery frame?
- 7The wireless network connection cannot be set up between the embroidery machine and the computer with PE-DESIGN 11.
- 8M5612301 appears on the Artspira app screen.
- 9M4345001 appears on the Artspira app screen.
- 10Data cannot be saved to the machine
- 11M3124301 appears on the Artspira app screen.
- 12M2102501 appears on the Artspira app screen.
- 13How do I change the needle ?
- 14How do I clean the race?
- 15E92001 appears on the Artspira app screen.
- 16M5613201 appears on the Artspira app screen.
- 17There is no machine that can be transferred
- 18How to change the displayed language
- 19About the contents and data treated by Artspira app
- 20M6331001 appears on the Artspira app screen.
- 21M5622201 appears on the Artspira app screen.
- 22M5541001 appears on the Artspira app screen.
- 23M4341001 appears on the Artspira app screen.
- 24M4210001 appears on the Artspira app screen.
- 25M1332002 appears on the Artspira app screen.
- 26"The wireless setting is not activated." message appears on the LCD. What does it mean?
- 27How to set up the wireless network connection with the wizard on the machine
- 28"There is a pattern included that cannot be saved to USB media. Save the pattern in the machine's memory." message appears on the LCD. What does it mean?
- 29"OK to recall and resume previous memory?" message appears on the LCD. What does it mean?
- 30How do I remove or attach the Embroidery foot ?
- 31How do I set the bobbin ?
- 32How do I thread the machine (Threading the upper thread)?
- 33"A malfunction occurred. Turn the machine off, then on again." message appears on the LCD. What does it mean?
- 34"This pattern cannot be used." message appears on the LCD. What does it mean?
- 35I cannot view the Cutting and Embroidery Designs using the [AR function]. (AndroidTM Device only)
- 36E96001 appears on the Artspira app screen.
- 37Data cannot be saved to a USB flash drive
- 38The pattern transferred from the Artspira app does not appear on the screen of the machine
- 39[Embroidery machine users] How to retrieve the data transferred from Artspira
- 40After selecting data, "Downloading" is displayed and the screen does not change to the next screen
- 41Multiple data cannot be transferred to the machine at once
- 42Data cannot be transferred even though the machine number has been input. (M5622201)
- 43How to link accounts
- 44How to stop "Send usage information to help improve Brother products and services"
- 45How to unsubscribe from Artspira
- 46How to obtain and input PIN of machine
- 47How to disconnect a machine from Artspira using the machine
- 48How to disconnect the machine from Artspira using the Artspira app
- 49How to connect your machine and transfer data to Artspira
- 50Introducing the Brother Artspira application