FAQs & Troubleshooting
Latest |
147 Results
- 112/03/2024Stitches are skipped
- 208/03/2024What file format can I use when transferring images from MyDesignSnap to the machine? [for Android devices]
- 308/03/2024What file format can I use when transferring images from MyDesignSnap to the machine? [for iPhone and iPad]
- 429/02/2024Introducing the Brother Artspira application
- 520/02/2024Fabric puckers
- 606/02/2024I cannot view the Cutting and Embroidery Designs using the [AR function]. (AndroidTM Device only)
- 702/02/2024How to connect your machine and transfer data to Artspira
- 802/02/2024Tutorial videos on how to use the machine [Video instructions]
- 925/01/2024How to set up the wireless network connection with the wizard on the machine
- 1019/12/2023How to embroider an appliqué pattern [Video instructions]
- 1111/12/2023E92001 appears on the Artspira app screen.
- 1213/10/2023Introducing Brother My Design Snap application
- 1313/10/2023Introducing Brother My Stitch Monitor application
- 1412/10/2023Tutorial videos on how to use My Stitch Monitor with the machine [Video instructions]
- 1529/09/2023The App shows the message "No Supported Machines Found".
- 1628/08/2023E96001 appears on the Artspira app screen.
- 1728/08/2023M5613201 appears on the Artspira app screen.
- 1828/08/2023M5612301 appears on the Artspira app screen.
- 1928/08/2023M4345001 appears on the Artspira app screen.
- 2028/08/2023List of Error Messages for Artspira app (Mxxxxxxx/Exxxxx)
- 2121/08/2023How do I clean the race?
- 2223/06/2023M1332002 appears on the Artspira app screen.
- 2302/05/2023Where do I put the oil in my machine?
- 2424/01/2023"The wireless security information (Authentication method, Encryption method, Network Key) is incorrect." message appears on the LCD. What does it mean?
- 2524/01/2023"The authentication and encryption methods used by the selected wireless LAN access point/router are not supported by your machine." message appears on the LCD. What does it mean?
- 2618/01/2023"The wireless LAN access point/router cannot be detected. " message appears on the LCD. What does it mean?
- 2726/09/2022Data cannot be saved to a USB flash drive
- 2826/09/2022Data cannot be saved to the machine
- 2926/09/2022The pattern transferred from the Artspira app does not appear on the screen of the machine
- 3026/09/2022After selecting data, "Downloading" is displayed and the screen does not change to the next screen
- 3126/09/2022Multiple data cannot be transferred to the machine at once
- 3226/09/2022Data cannot be transferred even though the machine number has been input. (M5622201)
- 3326/09/2022There is no machine that can be transferred
- 3426/09/2022How to link accounts
- 3526/09/2022How to change the displayed language
- 3626/09/2022How to stop "Send usage information to help improve Brother products and services"
- 3726/09/2022How to unsubscribe from Artspira
- 3826/09/2022How to disconnect the machine from Artspira using the Artspira app
- 3926/09/2022About the contents and data treated by Artspira app
- 4026/09/2022M6331001 appears on the Artspira app screen.
- 4126/09/2022M5622201 appears on the Artspira app screen.
- 4226/09/2022M5541001 appears on the Artspira app screen.
- 4326/09/2022M4452001 appears on the Artspira app screen.
- 4426/09/2022M4341001 appears on the Artspira app screen.
- 4526/09/2022M4210001 appears on the Artspira app screen.
- 4626/09/2022M3124301 appears on the Artspira app screen.
- 4726/09/2022M2513631 appears on the Artspira app screen.
- 4826/09/2022M2102501 appears on the Artspira app screen.
- 4912/09/2022How to find the security information (SSID and network key) for your home network
- 5024/09/2021"The SSID and Network Key are incorrect." message appears on the LCD. What does it mean?