FAQs & Troubleshooting
 |
Popular |
147 Results
- 1The App shows the message "No Supported Machines Found".
- 2The wireless network connection cannot be set up between the embroidery machine and the computer with PE-DESIGN 11.
- 3Tutorial videos on how to use the machine [Video instructions]
- 4How do I adjust thread tension for embroidering?
- 5Where do I put the oil in my machine?
- 6Data cannot be saved to the machine
- 7Introducing Brother My Design Snap application
- 8The pattern transferred from the Artspira app does not appear on the screen of the machine
- 9How do I hoop the fabric in the embroidery frame?
- 10Data cannot be saved to a USB flash drive
- 11After selecting data, "Downloading" is displayed and the screen does not change to the next screen
- 12Data cannot be transferred even though the machine number has been input. (M5622201)
- 13There is no machine that can be transferred
- 14How to link accounts
- 15What file format can I use when transferring images from MyDesignSnap to the machine? [for iPhone and iPad]
- 16Introducing Brother My Stitch Monitor application
- 17I cannot view the Cutting and Embroidery Designs using the [AR function]. (AndroidTM Device only)
- 18E92001 appears on the Artspira app screen.
- 19Using the embroidery needle plate cover
- 20How to change the displayed language
- 21How to stop "Send usage information to help improve Brother products and services"
- 22How to unsubscribe from Artspira
- 23How to disconnect the machine from Artspira using the Artspira app
- 24How to connect your machine and transfer data to Artspira
- 25About the contents and data treated by Artspira app
- 26Introducing the Brother Artspira application
- 27The embroidery design cannot be imported to the design page on PE-DESIGN 11 from the embroidery machine via the wireless network.
- 28The embroidery design data cannot be transferred from PE-DESIGN 11 to the embroidery machine via the wireless network.
- 29How do I save an embroidery pattern to a USB flash drive?
- 30M6331001 appears on the Artspira app screen.
- 31Multiple data cannot be transferred to the machine at once
- 32M4452001 appears on the Artspira app screen.
- 33List of Error messages for My Design Snap
- 34The App shows the message "Connection to the machine failed. Please reestablish the connection between the device and the machine."
- 35The App shows the message "The embroidery frame cannot be detected."
- 36Tutorial videos on how to use My Stitch Monitor with the machine [Video instructions]
- 37How do I get a lens calibration sheet?
- 38"OK to cancel the current pattern selection?" message appears on the LCD. What does it mean?
- 39"The authentication and encryption methods used by the selected wireless LAN access point/router are not supported by your machine." message appears on the LCD. What does it mean?
- 40Embroidery unit does not operate.
- 41Bobbin thread does not wind neatly on the bobbin.
- 42Bobbin thread breaks
- 43Fabric puckers
- 44Stitches are skipped
- 45Embroidery pattern does not sew out correctly.
- 46How do I attach or remove the Embroidery Unit?
- 47List of Error Messages for Artspira app (Mxxxxxxx/Exxxxx)
- 48M3124301 appears on the Artspira app screen.
- 49"The wireless setting is not activated." message appears on the LCD. What does it mean?
- 50"The safety device was activated since the needle position sensor malfunctioned." message appears on the LCD. What does it mean?
