FAQs & Troubleshooting
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39 Results
- 1When I select the Gradation check box in Expert mode of the Region sewing attribute dialog box in Design Center, I cannot blend two colors.
- 2Why can't I import some embroidery files correctly?
- 3What is the maximum number of stitches that can be entered on an original card?
- 4Where is the serial number located?
- 5Fabrics and stabilizer material for embroidery
- 6I tried to send an embroidery file from Design Center or Design Database to Layout & Editing, but the embroidery data was not imported to Layout & Editing.
- 7"Unexpected file format." appears on my PC when I try to import an image file.
- 8In the Design Center, I tried to set the thread color and sew type. When clicking the enclosed region where I want to apply the sewing attributes, the sewing attributes were also applied to other regions wrongly.
- 9I tried to import a "*.DST" file, but the thread colors became nonsense.
- 10When I embroider a pattern with an outline and an inside region, there is a gap (where nothing is sewn) between the outline and the inside region. When the pattern is checked in the "Preview" screen, no gap appears between them. What can I do to finish the embroidery without this gap?
- 11Is PE-DESIGN compatible with Microsoft Windows on an Intel-based Mac computer installed using Boot Camp?
- 12Can I open multiple embroidery files and edit them at the same time?
- 13What is the difference between PE-Design Ver7 and Ver8?
- 14When I need to open an image file that will be converted into the embroidery pattern in Design Center, should the original image be in color or does it need to be black and white?
- 15Why can't I select the 110 mm x 110 mm Design Page Size?
- 16Why doesn't PE-DESIGN run properly on a Macintosh Virtual PC system?
- 17Do you have a PE-Design for Mac?
- 18I've heard that it's possible to create an embroidery pattern from various types of fonts in a PC using PE-Design.
- 19Which Brother home-use embroidery machine can sew an embroidery pattern created with PE-Design?
- 20How do I set an outline or a region inside that will not be sewn.
- 21When I embroider a pattern created using "Photo stitch function" (or I check it on the Preview screen), it appears dark.
- 22I can't create a clear embroidery data from a photo or an image/character that have a shading of color, using the Auto Punch function.
- 23I'm trying to create an embroidery pattern from an image scanned from a magazine etc. using the Auto Punch function. What should I do to erase a background in the image?
- 24Since multiple objects are overlapped or complicated, I cannot select desired object even though I put the mouse cursor on and click the object that I want to edit.
- 25How do I change the thread color of stitch data in Layout & Editing?
- 26The designs of my Brother Embroidery Cards could be erased if I load them into the computer?
- 27Why do I receive the Warning Message "Please change direction of sewing Region"?
- 28When I sew an embroidery pattern design exported as DST format in PE-DESIGN, how do I specify whether or not the jump stitches are cut on the embroidery machine of the PR series?
- 29Is the stitch count recalculated in the program when a design is changed from its original size?
- 30I got a "*.PES" file from a friend, but the characters (TTF) in the pattern are different from the characters my friend used in the pattern.
- 31When I start up PE-Design, "No card writer module is connected…" message appears, although a card writer module is connected to PC with USB cable directly.
- 32Can PE-DESIGNs work with all versions of Windows?
- 33Embroidery
- 34What is the difference between PE-DESIGN 8 and PE-DESIGN NEXT? (New features of PE-DESIGN NEXT)
- 35I've written the pattern onto the original card and selected it on the sewing machine, but I can't change the sewing position.
- 36What is the difference between PE-Design and PED-Basic?
- 37When I sew an embroidery pattern design exported as DST format in PE-DESIGN, how do I specify whether or not the jump stitches are cut on the embroidery machine of the Innov-is series?
- 38When I create an embroidery pattern design on PE-DESIGN(PE-DESIGN, PE-DESIGN Lite, or PED-Basic), what Design Page Size is my sewing machine?
- 39When an original card is inserted into the machine, the message "This embroidery card cannot be used." appears, and embroidering is not possible.