FAQs & Troubleshooting
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292 Results
- 1Mat and Cutting Blade Combinations
- 2ErrS09 appears on the computer screen.
- 3About Blade Extension, Cutting Pressure and Mat
- 4Cut a thin fabric for the quilt piece. (How to use the High Tack Adhesive Fabric Support Sheet.)
- 5How do I Scan for Cutting (Direct Cut) ?
- 6Downloading Optional Design Pattern Collection
- 7Mat and Material Combinations
- 8List of Error Messages for CanvasWorkspace (ErrSxx / NoteSxx)
- 9The material to be cut/drawn or original to be scanned peels off during cutting/scanning.
- 10Attaching & Peeling Off the Material
- 11What should I do if the scanned and cut positions are misaligned?
- 12Replacing the Blade
- 13Adjusting the Blade Extension
- 14Cut the fabric other than quilt pieces. (How to use the Iron-On Fabric Appliqué Contact Sheet.)
- 15Preparation of Craft Paper / Fabric
- 16List of Error Messages for CanvasWorkspace (Others)
- 17List of Error Messages for CanvasWorkspace (Exxxxx / Nxxxxx)
- 18Can I create the cutting data for ScanNCut from the image data?
- 19I find some scratches outside the grid area (the attaching area) on the mat. Why is such a scratch attached on the mat?
- 20If the blade cuts through the mat, can tape, etc., be attached to the back so the mat can be reused?
- 21ErrS06 appears on the computer screen.
- 22How to Use the Printable Sticker Function on CanvasWorkspace for PC [Video]
- 23N12001 appears on the computer screen.
- 24E12002 appears on the computer screen.
- 25I adjust the blade extension and the cut pressure to the setting described in the Quick Reference Guide. But the result of cutting the material was not good.
- 26There are deep cuts completely through the mat.
- 27ErrS07 appears on the computer screen.
- 28ErrS04 appears on the computer screen.
- 29The Pattern for Paper Piercing or The Paper Piercing Menu Is Not Displayed.
- 30How long will the mat last?
- 31Scanning a Background Image (Background Scanning).
- 32The Exported Cut Data is Different from the Desired Data
- 33What should I do if I change the size (enlarge/reduce) of the Disney Pattern downloaded?
- 34How to Activate a Pattern Collection on CanvasWorkspace for PC [Video]
- 35E12006 appears on the computer screen.
- 36How to create an account for CanvasWorkspace
- 37Where can I purchase any consumables or options for Brother Cutting Machine?
- 38The machine is turned off (Auto Shut Down).
- 39How to Calibrate the LCD Touchscreen Display
- 40Care and Maintenance (Cleaning the Holder)
- 41The mat or the material catches on a feed roller when the mat is being inserted.
- 42Editing the patterns using Path or Freehand Paths tool with CanvasWorkspace(Web) [Video]
- 43Merging the outlines of multiple patterns (Welding) [Video]
- 44Selecting multiple patterns and delete [Video]
- 45Specifying the Inside Offset [Video]
- 46Cutting Appliqué Pieces with PES File for Machine Appliqué [Video]
- 47Settings for Specific Functions
- 48The material being cut catches on the tip of the cutting blade.
- 49How To Change the Registered Machine Number That Imports The Optional Pattern Collection (Ex. Disney Pattern and Calligraphy Pattern/Font)
- 50ErrS90 appears on the computer screen.