FAQs & Troubleshooting
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35 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 2What does the pseudo-ring (double ring) indicate in the F/T Mode?
- 3What does "NG" on the Transmission Verification Report mean?
- 4How does the "FAX/TEL" Mode work?
- 5Can an External Answering Device(TAD) be used instead of the built-in one?
- 6I have an external telephone answering device on the same line as my FAX and have the answer mode on my FAX set for TAD mode. How do I know if an incoming call is a telephone (voice) call or a fax?
- 7"UNABLE TO..." or "MEMORY DISABLED" message appearing on the LCD. What does it mean and how do I clear it?
- 8Can I print from or scan to Android™ Smartphone?
- 9Can I print from and scan to iPhone, iPod touch and iPad?
- 10My Brother machine has no power.
- 11Why can't I copy or send? All the keys just beep 3 times.
- 12I have my FAX machine set in the FAX/TEL (F/T) answer mode. What happens if I do not answer the telephone and it's a non fax call?
- 13How do I know which receive mode to select?
- 14I have an external telephone answering device (TAD) connected to my FAX, have the answer mode set for TAD and the Ring Delay set to zero. Why does my answering machine still pick up when receiving a fax call?
- 15How do I connect an External Telephone?
- 16What does it mean if the fax machine rings its pseudo-ring/ double-ring (F/T RING TIME) and there is not a voice call?
- 17How can I clear the "PAPER JAM" error message?
- 18What is Distinctive Ring and how do I program it?
- 19How do I improve the copy or fax quality?
- 20When scanning a document to be copied or faxed, the LCD shows "OUT OF MEMORY". What should I do?
- 21Do I need a telephone line to send and receive faxes with my Brother machine?
- 22How to clear "PRINTHEAD OVERHEATED WAIT TO COOL" Error?
- 23I am experiencing problems sending a fax, what can I do?
- 24How do I program the date and time?
- 25Vertical streaks appear in my copies.
- 26Whenever anyone attempts to leave a message, all they hear are funny sounds and eventually a high pitched squeal. Why is this happening?
- 27I have a telephone answering device (TAD) on the same line as my FAX. Is necessary to record a 5 second pause before my outgoing message begins?
- 28How do I replace the ribbon? (Ribbon Empty -Reset or Replace)
- 29Can I connect my External Answering Device in another room and still receive faxes?
- 30Can I print a report that will show a listing of faxes I sent and received?
- 31When receiving a 1 page fax, why does the fax print on 2 pages or a blank sheet ejects afterwards?
- 32Why are my sent faxes always received with a black vertical line down the page?
- 33Can I confirm that the FAX was sent correctly?
- 34Can I reduce the size of a received fax on this machine?
- 35My FAX/MFC will not Dial. Why?