FAQs & Troubleshooting
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35 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 2I have an external telephone answering device on the same line as my FAX and have the answer mode on my FAX set for TAD mode. How do I know if an incoming call is a telephone (voice) call or a fax?
- 3I have a telephone answering device (TAD) on the same line as my FAX. Is necessary to record a 5 second pause before my outgoing message begins?
- 4What does the pseudo-ring (double ring) indicate in the F/T Mode?
- 5How does the "FAX/TEL" Mode work?
- 6How can I clear the "PAPER JAM" error message?
- 7What does "NG" on the Transmission Verification Report mean?
- 8Can I confirm that the FAX was sent correctly?
- 9Can I reduce the size of a received fax on this machine?
- 10My FAX/MFC will not Dial. Why?
- 11I have my FAX machine set in the FAX/TEL (F/T) answer mode. What happens if I do not answer the telephone and it's a non fax call?
- 12Can I print from or scan to Android™ Smartphone?
- 13Can I print from and scan to iPhone, iPod touch and iPad?
- 14My Brother machine has no power.
- 15Can an External Answering Device(TAD) be used instead of the built-in one?
- 16I have an external telephone answering device (TAD) connected to my FAX, have the answer mode set for TAD and the Ring Delay set to zero. Why does my answering machine still pick up when receiving a fax call?
- 17How do I replace the ribbon? (Ribbon Empty -Reset or Replace)
- 18Why can't I copy or send? All the keys just beep 3 times.
- 19Can I connect my External Answering Device in another room and still receive faxes?
- 20What does it mean if the fax machine rings its pseudo-ring/ double-ring (F/T RING TIME) and there is not a voice call?
- 21What is Distinctive Ring and how do I program it?
- 22I am experiencing problems sending a fax, what can I do?
- 23When receiving a 1 page fax, why does the fax print on 2 pages or a blank sheet ejects afterwards?
- 24Do I need a telephone line to send and receive faxes with my Brother machine?
- 25"UNABLE TO..." or "MEMORY DISABLED" message appearing on the LCD. What does it mean and how do I clear it?
- 26Whenever anyone attempts to leave a message, all they hear are funny sounds and eventually a high pitched squeal. Why is this happening?
- 27How to clear "PRINTHEAD OVERHEATED WAIT TO COOL" Error?
- 28How do I know which receive mode to select?
- 29How do I program the date and time?
- 30Why are my sent faxes always received with a black vertical line down the page?
- 31When scanning a document to be copied or faxed, the LCD shows "OUT OF MEMORY". What should I do?
- 32Vertical streaks appear in my copies.
- 33How do I connect an External Telephone?
- 34Can I print a report that will show a listing of faxes I sent and received?
- 35How do I improve the copy or fax quality?