FAQs & Troubleshooting
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35 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 2I have an external telephone answering device on the same line as my FAX and have the answer mode on my FAX set for TAD mode. How do I know if an incoming call is a telephone (voice) call or a fax?
- 3My FAX/MFC will not Dial. Why?
- 4How do I connect an External Telephone?
- 5Do I need a telephone line to send and receive faxes with my Brother machine?
- 6How do I improve the copy or fax quality?
- 7How does the "FAX/TEL" Mode work?
- 8How can I clear the "PAPER JAM" error message?
- 9Can I confirm that the FAX was sent correctly?
- 10How to clear "PRINTHEAD OVERHEATED WAIT TO COOL" Error?
- 11What is Distinctive Ring and how do I program it?
- 12What does "NG" on the Transmission Verification Report mean?
- 13I have an external telephone answering device (TAD) connected to my FAX, have the answer mode set for TAD and the Ring Delay set to zero. Why does my answering machine still pick up when receiving a fax call?
- 14How do I replace the ribbon? (Ribbon Empty -Reset or Replace)
- 15I have my FAX machine set in the FAX/TEL (F/T) answer mode. What happens if I do not answer the telephone and it's a non fax call?
- 16Can I print a report that will show a listing of faxes I sent and received?
- 17How do I print the received faxes that are stored in memory? (Fax Storage)
- 18When scanning a document to be copied or faxed, the LCD shows "OUT OF MEMORY". What should I do?
- 19Can I print from or scan to Android™ Smartphone?
- 20Can I print from and scan to iPhone, iPod touch and iPad?
- 21My Brother machine has no power.
- 22I have a telephone answering device (TAD) on the same line as my FAX. Is necessary to record a 5 second pause before my outgoing message begins?
- 23Can I connect my External Answering Device in another room and still receive faxes?
- 24What does the pseudo-ring (double ring) indicate in the F/T Mode?
- 25Can I reduce the size of a received fax on this machine?
- 26"UNABLE TO..." or "MEMORY DISABLED" message appearing on the LCD. What does it mean and how do I clear it?
- 27What does it mean if the fax machine rings its pseudo-ring/ double-ring (F/T RING TIME) and there is not a voice call?
- 28How do I know which receive mode to select?
- 29I am experiencing problems sending a fax, what can I do?
- 30How do I program the date and time?
- 31When receiving a 1 page fax, why does the fax print on 2 pages or a blank sheet ejects afterwards?
- 32Vertical streaks appear in my copies.
- 33Set up an answering machine (TAD) to work on the same line as the fax.
- 34Why can't I copy or send? All the keys just beep 3 times.
- 35Why are my sent faxes always received with a black vertical line down the page?