FAQs & Troubleshooting
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35 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 2How can I clear the "PAPER JAM" error message?
- 3Can I confirm that the FAX was sent correctly?
- 4How do I connect an External Telephone?
- 5Can I connect my External Answering Device in another room and still receive faxes?
- 6What does "NG" on the Transmission Verification Report mean?
- 7Can I print from and scan to iPhone, iPod touch and iPad?
- 8How do I know which receive mode to select?
- 9Can I reduce the size of a received fax on this machine?
- 10Can I print from or scan to Android™ Smartphone?
- 11I have an external telephone answering device on the same line as my FAX and have the answer mode on my FAX set for TAD mode. How do I know if an incoming call is a telephone (voice) call or a fax?
- 12How does the "FAX/TEL" Mode work?
- 13What does the pseudo-ring (double ring) indicate in the F/T Mode?
- 14How do I program the date and time?
- 15My FAX/MFC will not Dial. Why?
- 16I have a telephone answering device (TAD) on the same line as my FAX. Is necessary to record a 5 second pause before my outgoing message begins?
- 17I have an external telephone answering device (TAD) connected to my FAX, have the answer mode set for TAD and the Ring Delay set to zero. Why does my answering machine still pick up when receiving a fax call?
- 18How do I replace the ribbon? (Ribbon Empty -Reset or Replace)
- 19How to clear "PRINTHEAD OVERHEATED WAIT TO COOL" Error?
- 20What does it mean if the fax machine rings its pseudo-ring/ double-ring (F/T RING TIME) and there is not a voice call?
- 21When scanning a document to be copied or faxed, the LCD shows "OUT OF MEMORY". What should I do?
- 22Do I need a telephone line to send and receive faxes with my Brother machine?
- 23My Brother machine has no power.
- 24"UNABLE TO..." or "MEMORY DISABLED" message appearing on the LCD. What does it mean and how do I clear it?
- 25I have my FAX machine set in the FAX/TEL (F/T) answer mode. What happens if I do not answer the telephone and it's a non fax call?
- 26Can I print a report that will show a listing of faxes I sent and received?
- 27How do I print the received faxes that are stored in memory? (Fax Storage)
- 28What is Distinctive Ring and how do I program it?
- 29How do I improve the copy or fax quality?
- 30When receiving a 1 page fax, why does the fax print on 2 pages or a blank sheet ejects afterwards?
- 31Set up an answering machine (TAD) to work on the same line as the fax.
- 32I am experiencing problems sending a fax, what can I do?
- 33Vertical streaks appear in my copies.
- 34Why can't I copy or send? All the keys just beep 3 times.
- 35Why are my sent faxes always received with a black vertical line down the page?