FAQs & Troubleshooting
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37 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 2Can I connect my External Answering Device in another room and still receive faxes?
- 3How does the "FAX/TEL" Mode work?
- 4I have an external telephone answering device on the same line as my FAX and have the answer mode on my FAX set for TAD mode. How do I know if an incoming call is a telephone (voice) call or a fax?
- 5How can I clear the "PAPER JAM" error message?
- 6How do I improve the copy or fax quality?
- 7Can I confirm that the FAX was sent correctly?
- 8What does the pseudo-ring (double ring) indicate in the F/T Mode?
- 9Can I reduce the size of a received fax on this machine?
- 10My FAX/MFC will not Dial. Why?
- 11I have a telephone answering device (TAD) on the same line as my FAX. Is necessary to record a 5 second pause before my outgoing message begins?
- 12I am experiencing problems sending a fax, what can I do?
- 13What does "COMM.ERROR" on the LCD display mean?
- 14How do I connect an External Telephone?
- 15How do I print the received faxes that are stored in memory? (Fax Storage)
- 16What is Distinctive Ring and how do I program it?
- 17Can I print from or scan to Android™ Smartphone?
- 18Can I print from and scan to iPhone, iPod touch and iPad?
- 19How to clear "Cooling Down" Error?
- 20Why can't I copy or send? All the keys just beep 3 times.
- 21Why are my sent faxes always received with a black vertical line down the page?
- 22When scanning a document to be copied or faxed, the LCD shows "OUT OF MEMORY". What should I do?
- 23Do I need a telephone line to send and receive faxes with my Brother machine?
- 24Set up an answering machine (TAD) to work on the same line as the fax.
- 25I have an external telephone answering device (TAD) connected to my FAX, have the answer mode set for TAD and the Ring Delay set to zero. Why does my answering machine still pick up when receiving a fax call?
- 26How do I replace the ribbon?
- 27How can I clear the "Check Document " error message?
- 28Can I print a report that will show a listing of faxes I sent and received?
- 29My Brother machine has no power.
- 30I have my FAX machine set in the FAX/TEL (F/T) answer mode. What happens if I do not answer the telephone and it's a non fax call?
- 31I have my fax machine set in the External Telephone Answering Device(TAD MODE), and have my Ring Delay set to zero. Why does my answering machine still pick up when receiving a fax call?
- 32What does "MACHINE ERROR XX" mean?
- 33What does it mean if the fax machine rings its pseudo-ring/ double-ring (F/T RING TIME) and there is not a voice call?
- 34How do I know which receive mode to select?
- 35How do I program the date and time?
- 36When receiving a 1 page fax, why does the fax print on 2 pages or a blank sheet ejects afterwards?
- 37Vertical streaks appear in my copies.