FAQs & Troubleshooting
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37 Results
- 1What is Distinctive Ring and how do I program it?
- 2The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 3Can I connect my External Answering Device in another room and still receive faxes?
- 4How do I connect an External Telephone?
- 5Vertical streaks appear in my copies.
- 6Can I print from and scan to iPhone, iPod touch and iPad?
- 7How can I clear the "Check Document " error message?
- 8How does the "FAX/TEL" Mode work?
- 9What does the pseudo-ring (double ring) indicate in the F/T Mode?
- 10How can I clear the "PAPER JAM" error message?
- 11How do I program the date and time?
- 12How do I improve the copy or fax quality?
- 13Can I reduce the size of a received fax on this machine?
- 14My FAX/MFC will not Dial. Why?
- 15Set up an answering machine (TAD) to work on the same line as the fax.
- 16How do I replace the ribbon?
- 17How to clear "Cooling Down" Error?
- 18Why can't I copy or send? All the keys just beep 3 times.
- 19I have my fax machine set in the External Telephone Answering Device(TAD MODE), and have my Ring Delay set to zero. Why does my answering machine still pick up when receiving a fax call?
- 20Can I print a report that will show a listing of faxes I sent and received?
- 21I am experiencing problems sending a fax, what can I do?
- 22What does "COMM.ERROR" on the LCD display mean?
- 23Do I need a telephone line to send and receive faxes with my Brother machine?
- 24Can I print from or scan to Android™ Smartphone?
- 25My Brother machine has no power.
- 26I have an external telephone answering device on the same line as my FAX and have the answer mode on my FAX set for TAD mode. How do I know if an incoming call is a telephone (voice) call or a fax?
- 27What does it mean if the fax machine rings its pseudo-ring/ double-ring (F/T RING TIME) and there is not a voice call?
- 28How do I print the received faxes that are stored in memory? (Fax Storage)
- 29When receiving a 1 page fax, why does the fax print on 2 pages or a blank sheet ejects afterwards?
- 30Can I confirm that the FAX was sent correctly?
- 31When scanning a document to be copied or faxed, the LCD shows "OUT OF MEMORY". What should I do?
- 32What does "MACHINE ERROR XX" mean?
- 33I have a telephone answering device (TAD) on the same line as my FAX. Is necessary to record a 5 second pause before my outgoing message begins?
- 34I have my FAX machine set in the FAX/TEL (F/T) answer mode. What happens if I do not answer the telephone and it's a non fax call?
- 35I have an external telephone answering device (TAD) connected to my FAX, have the answer mode set for TAD and the Ring Delay set to zero. Why does my answering machine still pick up when receiving a fax call?
- 36How do I know which receive mode to select?
- 37Why are my sent faxes always received with a black vertical line down the page?