FAQs & Troubleshooting
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165 Results
- 1What Android™ mobile application can I use?
- 2How to create serialized tubes / labels
- 3Where can I find my Brother printer's serial number?
- 4How to insert a tube
- 5How do I connect my printer via Wi-Fi®?
- 6How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 7Can I start printing while another print job is being paused? (Interrupt printing)
- 8When I search for devices using Mobile Cable Label Tool, Brother iPrint&Label or Mac, the printer cannot be detected.
- 9How to identify your Operating System (OS) for Windows or Mac
- 10My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 11How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 12The tube is not cut completely.
- 13I cannot establish a connection using Wireless Direct.
- 14What iOS mobile application can I use?
- 15Where can I find the IP addresses of my computer and the printer?
- 16How to install the rechargeable Li-ion battery (optional)
- 17How do I reset network setting?
- 18Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 19My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 20How can I create a barcode label? (iPrint&Label)
- 21I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 22How do I uninstall the printer driver?
- 23I cannot print using a HSe cassette.
- 24(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 25How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 26How to create serialized (Simultaneous) tubes / labels
- 27Using Cable Label Tool
- 28Installing the software (for Windows)
- 29I cannot connect my machine to the wireless network.
- 30Can I use iPrint&Label with another company's printers? (iPrint&Label)
- 31I get an error message while trying to print: "Communication Error Cannot Communicate with the Device". (iPrint&Label)
- 32The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 33The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 34The top and base layers of the laminated tape are misaligned.
- 35What is the Label List? (P-touch Editor 5.x for Windows)
- 36(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 37I cannot print using FLe tape and get an error message.
- 38Although "Auto Power On" or "Power On When Plugged in" is set to On in the Printer Setting Tool, the printer does not turn on automatically.
- 39P-touch Editor displays “There is no printer driver installed with this application.” (for Windows 10)
- 40How to open the Devices and Printers window
- 41Can I change the barcode settings like barocde size? (iPrint&Label)
- 42Using the Communication Settings (for Windows)
- 43Using the Printer Setting Tool (for Windows)
- 44Find the Wireless Security Information (e.g., SSID, Network key, etc.) for Windows
- 45What options are available for label / tube feeding and cutting?
- 46Printing from a computer via a wireless network
- 47I cannot find the Brother machine on my wireless network connection. (iPrint&Label)
- 48If I receive a telephone call or text message during printing, can I continue to print? (iPrint&Label)
- 49Which label printers are compatible with iPrint&Label? (iPrint&Label)
- 50Wi-Fi® lamp is lit in green but the printer cannot communicate with other devices via a wireless LAN.