FAQs & Troubleshooting
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112 Results
- 1When I use self-laminating tape, the text or objects on the label are printed incorrectly or are printed on its transparent part.
- 2How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 3The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. (P-touch Editor for Windows)
- 4My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 5P-touch Editor displays “There is no printer driver installed with this application.” (for Windows 10)
- 6I cannot print using a HSe cassette.
- 7Where can I find my Brother printer's serial number?
- 8I cannot print using FLe tape and get an error message.
- 9How do I clean / maintain my printer?
- 10I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 11How to insert a tube
- 12My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 13How to insert a ribbon cassette
- 14The top and base layers of the laminated tape are misaligned.
- 15How can I prevent about 1-inch left margin produced before printing? (P-touch Editor 5.x)
- 16How to identify your Operating System (OS) for Windows or Mac
- 17How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 18What options are available for label / tube feeding and cutting?
- 19Using Cable Label Tool
- 20Can my printer use TZ/TZe tapes?
- 21Why doesn't my printer turn on when the Power button is pressed?
- 22The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 23How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 24How to open the Devices and Printers window
- 25How to transfer a template to the printer from Cable Label Tool
- 26High resolution or high speed printing was specified, but an error occurred and printing could not be completed.
- 27I cannot save a file downloaded from the Brother support website (For Windows)
- 28How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 29Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 30What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 31How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 32How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 33Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 34How to insert a tape cassette
- 35When I print small characters, they are too faint.
- 36Using the Device Settings (for Windows)
- 37Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 38The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 39The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 40I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 41The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 42How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 43How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 44When I print a long label or many labels continuously, printing suddenly stops.
- 45Creating an Address Label using the Add-In function with Microsoft Outlook (P-touch Editor 5.x for Windows)
- 46I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 47Installing the software (for Windows)
- 48Which printing modes are available?
- 49How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 50How to install the rechargeable Li-ion battery (optional)