FAQs & Troubleshooting
Popular |
187 Results
- 1Paper Size Mismatch / Size Mismatch
- 2Tray not detected / Paper Tray not detected / Paper Tray #1 not detected
- 3Printer Jam or Paper Jam
- 4Refill Ink
- 5The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 6Cannot Print XX or Print Unable XX
- 7Document Jam
- 8Install the Brother iPrint&Scan application (for mobile device)
- 9How to identify your Operating System (OS).
- 10Ink Low
- 11Load Paper in the Multi‑purpose Tray (MP Tray)
- 12My Brother machine could not be found over the network when I installed drivers on my computer.
- 13(Video) Set up your Brother machine
- 14Change the printer driver settings (Windows)
- 15No Paper / No Paper Fed / No Paper T1 / No Paper MP
- 16(Video) Load Paper in the Multi‑purpose Tray (MP Tray)
- 17Paper is Jammed Inside and in the Multi-purpose Tray (Paper Jam/Jam E Inside/MP)
- 18What is the default password for my Brother machine?
- 19Add your Brother machine with AirPrint (macOS)
- 20Cannot Scan XX or Unable to Scan XX
- 21Cover is Open
- 22I cannot save a file downloaded from the Brother support website (For Windows)
- 23I cannot find some option in the Printing preferences. (For Windows)
- 24Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 25Print the Network Configuration Report
- 26The printer status is Offline or Paused.
- 27Enable the Brother machine's network interface.
- 28Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 29What is Brother iPrint&Scan?
- 30What is the recommended paper?
- 31Clean the Paper Pick-up Rollers
- 32Check the Print Quality
- 33(Video) Load A4/Letter papers
- 34What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 35Improve poor print quality.
- 36Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
- 37Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 38Paper is Jammed in the Machine when using the Standard Paper Tray (Paper Jam)
- 39I cannot print on a wireless (Wi-Fi) network (Windows)
- 40Copy an ID Card
- 41Wireless setup is requesting a WPS PIN to complete the setup
- 42Other Problems
- 43The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 44Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 45(Video) When I print photos, the color quality is not good.
- 46Reset the Network Settings to Factory Default
- 47Set up your Brother machine on a wireless network (Windows/macOS)
- 48I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 49Check ink level, then press [OK]
- 50I cannot print using my Brother machine on a wired network (Windows/macOS)