FAQs & Troubleshooting
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235 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 2How to identify your Operating System (OS).
- 3Paper Jam
- 4No Paper / No Paper Fed
- 5Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 6(Video) Load A4/Letter paper
- 7Refill Ink
- 8Tray not detected / Paper Tray not detected / Paper Tray #1 not detected
- 9What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 10Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 11Set up a Brother machine and your mobile device on a wireless network
- 12Ink Low
- 13I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 14Setup a Brother machine on a wireless (Wi-Fi) network.
- 15Unable to Print XX
- 16Print on Both Sides of the Paper Manually (Manual 2-sided Printing).
- 17I cannot save a file downloaded from the Brother support website (For Windows)
- 18What is Brother iPrint&Scan?
- 19Ink Box Full / InkBox Full
- 20Print using only the black ink tank when the Color tanks have run out.
- 21Set up your Brother machine on a wireless network.
- 22Print as a Poster (Windows®)
- 23(Video) Connect telephone line and power cords
- 24(Video) Load an Envelope (Manual Feed Slot)
- 25Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 26Brother iPrint&Scan cannot find my Brother machine (macOS)
- 27Check the Print Alignment from Your Brother Machine
- 28(Video) Fill the ink tanks
- 29I cannot find some option in the Printing preferences. (For Windows)
- 30Sleep
- 31When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 32Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 33The printer status is Offline or Paused.
- 34Document Jam
- 35Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 36Can third party ink be used to refill the ink tanks?
- 37Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 38The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 39I cannot print on a wireless (Wi-Fi) network (Windows)
- 40High Temperature
- 41Where is the USB/Ethernet port on the machine?
- 42Clean the Paper Pick-up Rollers
- 43Reset the Network Settings to Factory Default
- 44Add your Brother machine with AirPrint (macOS)
- 45What driver package format is supported by my Linux distribution?
- 46I cannot print using my Brother machine on a wireless network (Mac)
- 47Check the Print Quality
- 48(Video) Set up your Brother machine
- 49(Video) Unpack your Brother machine
- 50The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.