FAQs & Troubleshooting
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179 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 2(Video) Set up your Brother machine
- 3Refill Ink
- 4How to identify your Operating System (OS).
- 5Tray not detected / Paper Tray not detected / Paper Tray #1 not detected
- 6Ink Low
- 7Cannot Print XX or Print Unable XX
- 8My Brother machine could not be found over the network when I installed drivers on my computer.
- 9Improve poor print quality.
- 10Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 11Install the Brother iPrint&Scan application (for mobile device)
- 12(Video) Fill the ink tanks
- 13Printer Jam or Paper Jam
- 14Add your Brother machine with AirPrint (macOS)
- 15Printing/ Scanning with a mobile device
- 16No Paper / No Paper Fed / No Paper T1
- 17Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 18Set up your Brother machine on a wireless network (Windows/macOS)
- 19I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 20I cannot save a file downloaded from the Brother support website (For Windows)
- 21"Offline" appears on the Status Monitor. (Windows)
- 22(Video) How to Email Print
- 23I cannot install Brother drivers on Debian 10 or later (Linux)
- 24What driver package format is supported by my Linux distribution?
- 25Check the Print Quality
- 26(Video) Load A4/Letter papers
- 27(Video) Load Envelopes
- 28Open the Control Panel (For Windows)
- 29What is Brother iPrint&Scan?
- 30Load Paper in the Manual Feed Slot
- 31Cannot Scan XX or Unable to Scan XX
- 32The printer status is Offline or Paused.
- 33What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 34What is the recommended paper?
- 35What is the default password for my Brother machine?
- 36I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 37Print on Both Sides of the Paper Manually (Manual 2-sided Printing) (Windows)
- 38I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 39I cannot scan a document using Brother iPrint&Scan (Windows/macOS)
- 40Brother iPrint&Scan cannot find my Brother machine (macOS)
- 41Other Problems
- 42(Video) Update the Driver or Firmware for your Brother machine
- 43I get a TS error when trying to print on a wireless network.
- 44I cannot print on a wireless (Wi-Fi) network (Windows)
- 45Sleep
- 46Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 47Change the printer driver settings (Windows)
- 48Print using only the black ink tank when the Color tanks have run out.
- 49One or more of my colors are not printing (blank).
- 50Paper is Jammed in the Machine when using the Standard Paper Tray (Paper Jam)