FAQs & Troubleshooting
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180 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 2Reset Your Machine
- 3Printer Jam or Paper Jam
- 4Refill Ink
- 5I cannot print on a wireless (Wi-Fi) network (Windows)
- 6Paper is Jammed Inside the Machine
- 7I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 8Check the ink level and then press [Stop]
- 9(Video) The Wi-Fi LED light does not flash when I press and hold the Wi-Fi button.
- 10Error and Maintenance LED Indications
- 11Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 12Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
- 13Set up your Brother machine on a wireless network (Windows/macOS)
- 14Print Unable XX
- 15How to identify your Operating System (OS).
- 16No Paper / No Paper Fed
- 17What is Brother iPrint&Scan?
- 18My Brother machine could not be found over the network when I installed drivers on my computer.
- 19Install the Brother iPrint&Scan application (for mobile device)
- 20The printer status is Offline or Paused.
- 21Clean the Print Head from Your Brother Machine
- 22Load Paper in the Manual Feed Slot
- 23(Video) Set up your Brother machine
- 24Print the Network Configuration Report
- 25Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 26Unable to Scan
- 27What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 28Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 29(Video) Load A4/Letter papers
- 30Check the Print Quality
- 31(Video) Fill the ink tanks
- 32I cannot scan a document using Brother iPrint&Scan (Windows/macOS)
- 33(Video) How to Email Print
- 34I cannot save a file downloaded from the Brother support website (For Windows)
- 35Wireless setup is requesting a WPS PIN to complete the setup
- 36I cannot print on a wireless (Wi-Fi) network (Mac)
- 37Printing/ Scanning with a mobile device
- 38What is the default password for my Brother machine?
- 39Tray not detected / Paper Tray not detected / Paper Tray #1 not detected
- 40I cannot find some option in the Printing preferences. (For Windows)
- 41Paper Size Mismatch / Wrong paper size
- 42(Video) When I print photos, the color quality is not good.
- 43Configure Network Settings Using the Control Panel
- 44Change the printer driver settings (Windows)
- 45Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 46The Wi-Fi LED light does not flash when I press and hold the Wi-Fi button.
- 47Improve poor print quality.
- 48Clean the Paper Pick-up Rollers
- 49Set the Machine to Power Off Automatically
- 50Reset the Network Settings to Factory Settings