FAQs & Troubleshooting
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171 Results
- 1Paper Jam
- 2How to identify your Operating System (OS).
- 3Clean the Print Head from Your Brother Machine
- 4Unable to Print XX
- 5I cannot find some option in the Printing preferences. (For Windows)
- 6Print using only the black ink tank when the Color tanks have run out.
- 7Ink Box Full / InkBox Full
- 8(Video) Fill the ink tanks
- 9The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 10(Video) Set up your Brother machine
- 11(Video) Load A4/Letter paper
- 12I cannot save a file downloaded from the Brother support website (For Windows)
- 13Ink Low
- 14Reset Your Brother Machine
- 15Check the Print Quality
- 16I cannot print from my computer via USB.
- 17Where is the USB/Ethernet port on the machine?
- 18"Offline" appears on the Status Monitor.
- 19(Video) Unpack your Brother machine
- 20Refill Ink
- 21I cannot scan a document using Brother iPrint&Scan (Windows/macOS)
- 22Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 23The printer status is Offline or Paused.
- 24Print on Both Sides of the Paper Manually (Manual 2-sided Printing).
- 25Brother iPrint&Scan cannot find my Brother machine (macOS)
- 26Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 27(Video) Load an Envelope (Manual Feed Slot)
- 28Reduce Printing Noise
- 29Loading paper in the manual feed slot.
- 30Unable to Scan / Scan Unable
- 31I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 32I cannot make borderless prints.
- 33Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 34High Temperature
- 35Manual Feed
- 36One or more of my colors are not printing (blank).
- 37Improve poor print quality.
- 38Printing is slow or printed images are too dark (Windows)
- 39Enter Text on Your Brother Machine
- 40Save Scanned Data to a Folder as a PDF File
- 41Open the Control Panel (For Windows)
- 42What is the recommended paper?
- 43Why do the color ink tanks run out of ink even though I never or rarely print in color?
- 44I cannot connect my machine to a Windows 11 computer via USB.
- 45Where can I download Brother iPrint&Scan application for Mac?
- 46When I print photos on Brother Photo Paper (BP71 Series), black areas on the printed photos look greenish–black or the colors do not match the colors in the original photo. What should I do?
- 47Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 48I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 49What driver package format is supported by my Linux distribution?
- 50Correct the Paper Feed to Clear Vertical Lines