FAQs & Troubleshooting
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170 Results
- 1How to identify your Operating System (OS).
- 2(Video) Load A4/Letter paper
- 3Clean the Print Head from Your Brother Machine
- 4I cannot save a file downloaded from the Brother support website (For Windows)
- 5Refill Ink
- 6The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 7(Video) Fill the ink tanks
- 8(Video) Set up your Brother machine
- 9(Video) Unpack your Brother machine
- 10(Video) Connect telephone line and power cords
- 11I cannot find some option in the Printing preferences. (For Windows)
- 12Paper Jam
- 13Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 14(Video) Load an Envelope (Manual Feed Slot)
- 15Ink Box Full / InkBox Full
- 16I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 17Print on Both Sides of the Paper Manually (Manual 2-sided Printing).
- 18Unable to Print XX
- 19The printer status is Offline or Paused.
- 20Ink Low
- 21Reset Your Brother Machine
- 22My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 23Enter Text on Your Brother Machine
- 24Print as a Poster (Windows®)
- 25I cannot scan a document using Brother iPrint&Scan (Windows/macOS)
- 26Brother iPrint&Scan cannot find my Brother machine (macOS)
- 27Open the Control Panel (For Windows)
- 28Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 29Paper Size Mismatch / Size Mismatch
- 30What is the recommended paper?
- 31Why do the color ink tanks run out of ink even though I never or rarely print in color?
- 32"Offline" appears on the Status Monitor.
- 33What driver package format is supported by my Linux distribution?
- 34Printing is slow or printed images are too dark (Windows)
- 35(Video) Update the Driver or Firmware for your Brother machine
- 36Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 37Print using only the black ink tank when the Color tanks have run out.
- 38Can third party ink be used to refill the ink tanks?
- 39Where is the USB/Ethernet port on the machine?
- 40Improve poor print quality.
- 41Load envelopes
- 42Copy an ID Card
- 43Clean the Paper Pick-up Rollers
- 44I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 45Load Documents on the Scanner Glass
- 46Delete print jobs from the print queue.
- 47Printing/ Scanning with a mobile device
- 48I cannot make borderless prints.
- 49Unable to Scan / Scan Unable
- 50I cannot print from my computer via USB.