FAQs & Troubleshooting
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Popular |
131 Results
- 1Printer Jam or Paper Jam
- 2Paper is Jammed Inside the Machine
- 3Refill Ink
- 4Check the ink level and then press [Stop]
- 5The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 6Error and Maintenance LED Indications
- 7Print Unable XX
- 8(Video) Set up your Brother machine
- 9Tray not detected / Paper Tray not detected / Paper Tray #1 not detected
- 10How to identify your Operating System (OS).
- 11Unable to Scan
- 12Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 13(Video) Load A4/Letter papers
- 14No Paper / No Paper Fed
- 15(Video) Fill the ink tanks
- 16I cannot save a file downloaded from the Brother support website (For Windows)
- 17"Offline" appears on the Status Monitor. (Windows)
- 18I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 19Check the Print Quality
- 20Load Paper in the Manual Feed Slot
- 21Paper Size Mismatch / Wrong paper size
- 22What driver package format is supported by my Linux distribution?
- 23Clean the Paper Pick-up Rollers
- 24I cannot print from my computer via USB.
- 25Reset Your Machine
- 26I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 27I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 28The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
- 29(Video) Load Envelopes
- 30Improve poor print quality.
- 31Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 32Configure and use the Scan Key Tool (Linux)
- 33When I print images, the quality is not good (Linux)
- 34Where can I download Brother iPrint&Scan application for Mac?
- 35Other Problems
- 36Load Documents on the Scanner Glass
- 37(Video) Copy an ID Card
- 38Download a file from the "Downloads" section and save it to Windows 8 computer.
- 39Change the printer driver settings (Windows)
- 40The printer status is Offline or Paused.
- 41Can third party ink be used to refill the ink tanks?
- 42One or more of my colors are not printing (blank).
- 43Out of Memory
- 44I cannot install Brother drivers on Debian 10 or later (Linux)
- 45I cannot scan a document using Brother iPrint&Scan (Windows/macOS)
- 46The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 47Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 48When I update the firmware, my machine's screen shows vertical bar or its LEDs indicate an error.
- 49Sleep
- 50Open the Control Panel (For Windows)
