FAQs & Troubleshooting
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129 Results
- 1Error and Maintenance LED Indications
- 2Printer Jam or Paper Jam
- 3Refill Ink
- 4Other Problems
- 5Check the ink level and then press [Stop]
- 6(Video) Set up your Brother machine
- 7(Video) Load A4/Letter papers
- 8How to identify your Operating System (OS).
- 9Print Unable XX
- 10(Video) Fill the ink tanks
- 11I cannot find some option in the Printing preferences. (For Windows)
- 12(Video) When I print photos, the color quality is not good.
- 13The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 14Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 15Paper Size Mismatch / Wrong paper size
- 16(Video) Copy an ID Card
- 17Paper is Jammed Inside the Machine
- 18Tray not detected / Paper Tray not detected / Paper Tray #1 not detected
- 19No Paper / No Paper Fed
- 20I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 21Change the Print Options to Improve Your Print Results
- 22I cannot save a file downloaded from the Brother support website (For Windows)
- 23Unable to Scan
- 24Can third party ink be used to refill the ink tanks?
- 25I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 26(Video) Load Envelopes
- 27Load Paper in the Manual Feed Slot
- 28I cannot print from my computer via USB.
- 29I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 30I am unable to print from a client PC to a printer on a print server. (Linux)
- 31Clean the Paper Feed Rollers
- 32I cannot select my machine to print my files even if I install the Full Software Package (Mac)
- 33Cannot print after a Windows 10 update (June 2020)
- 34Delete a network scanner entry. (Linux)
- 35Check the Print Alignment from Your Brother Machine
- 36Check the Print Quality
- 37Clean the Base Pad
- 38Copy an ID Card
- 39Open the Control Panel (For Windows)
- 40Out of Memory
- 41I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 42I cannot connect my machine to a Windows 11 computer via USB.
- 43What driver package format is supported by my Linux distribution?
- 44The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 45The downloaded driver's name is different from my machine's name. (Linux)
- 46Large characters are printed incorrectly. (Linux)
- 47When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 48Sleep
- 49Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 50Low Temperature