FAQs & Troubleshooting
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239 Results
- 1Improve poor print quality.
- 2The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 3The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 4After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
- 5When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 6Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 7Can I print from and scan to iPhone, iPod touch and iPad?
- 8I cannot print using my Brother machine on a wireless network (Mac)
- 9Install Starter Ink
- 10Replace Ink
- 11Wireless setup is requesting a WPS PIN to complete the setup
- 12I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 13Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 14The printer status is Offline or Paused.
- 15Cannot print after a Windows 10 update (June 2020)
- 16I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 17I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 18I cannot print using my Brother machine on a wireless network (Windows)
- 19The scanner cover support has come off. (With Video Instructions)
- 20Printing/ Scanning with a mobile device
- 21What is Brother iPrint&Scan?
- 22Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 23When I print or copy a document with fast mode, the printing is shifted too high on the paper.
- 24What is the BRAdmin Professional software used for?
- 25The edge of glossy paper is smudged.
- 26I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
- 27One or more of my colors are not printing (blank).
- 28Set up your Brother machine on a wireless network.
- 29Paper Jam
- 30When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 31Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 32Unable to Print 3X
- 33Cannot Detect
- 34When I install the drivers, Norton AntiVirus displays a Security Alert that a medium risk application "[file name].exe is attempting to connect to a DNS server".
- 35Where is the USB port on the machine?
- 36What is the recommended paper?
- 37Command List of brscan. (Linux)
- 38Is there any way to reduce Ink consumption?
- 39Load paper in the paper tray
- 40Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 41Scan from the Brother iPrint&Scan application using Windows Phone.
- 42I cannot find some option in the Printing preferences. (For Windows)
- 43Cannot Detect Ink Volume
- 44I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 45Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 46Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 47Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 48I still receive the error message "Paper Jam" after I removed the jammed paper.
- 49Unable to Print 7X
- 50How do I know which side up my photo paper should be in the tray?