FAQs & Troubleshooting
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266 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 2I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
- 3I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 4I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 5I cannot use the Scan to E-mail with ControlCenter3 after installing Office 2010.
- 6Drum Error (Drum!)
- 7I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 8Turn the Toner Save Mode on or off.
- 9The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 10I cannot install Brother drivers on Debian 10 or later (Linux)
- 11Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 12Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 13I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 14I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 15What is the recommended paper?
- 16Replace Toner
- 17Drums End Soon/ Drum End Soon(X)
- 18Jam Tray
- 19Printouts (envelope, cardboard) have creases.
- 20What driver package format is supported by my Linux distribution?
- 21Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 22Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 23Print on plain paper or bond paper from the Manual feed slot
- 24Scan and save a document in PDF format (Scan to File)
- 25Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
- 26What is Brother iPrint&Scan?
- 27Can I use AirPrint with my Brother machine?
- 28Belt End Soon
- 29When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 30Configure the Scan to Email Feature (Linux)
- 31Open the Status Monitor
- 32Can I view or edit documents on my Android™ mobile device that were scanned from my Brother machine?
- 33When I scan multiple page documents using the ADF, all pages are feeded, but only page 1 shows in XSANE. (Linux)
- 34I'm using Ubuntu 11.10 or higher. I cannot scan from my Brother Machine. (Linux)
- 35I installed scan-key-tool, but it does not work. (Linux)
- 36When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 37Command List of brscan. (Linux)
- 38Delete a network scanner entry. (Linux)
- 39Uninstall the scanner driver. (Linux)
- 40I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 41I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 42Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 43The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 44WT Box End Soon
- 45No Waste Toner
- 46No Paper
- 47I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
- 48The toner does not fix to paper well. (Poor fixing)
- 49What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 50When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.