FAQs & Troubleshooting
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187 Results
- 51I am sharing my Brother machine. I can print but cannot scan.
- 52I can print but cannot scan via network. (For Windows)
- 53I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
- 54When I try to install the MFL-Pro Suite from the CD-ROM, the INST32 error dialogue appears as below and the installation cannot proceed. What can I do?
- 55How do I start the Scanner and Camera Wizard in Windows Vista/ Windows 7?
- 56Scan a document from the Windows Vista Photo Gallery
- 57Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 58I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
- 59When I print from Adobe® Illustrator® with the "Improve Gray Printing" option enabled, the document with halftone setting does not print as expected. What can I do?
- 60Scan a document using "Scanner and Camera Wizard" in Windows XP
- 61Scan a document from a Windows XP application
- 62I'm using Windows XP. I can't scan or the scanner doesn't work properly after installing the WIA driver. What can I do?
- 63The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
- 64When I look in the processes tab of my Windows® PC, I see that the BRMFRSMG.EXE, BRSS01A.EXE, BRSVC01A.EXE processes are running. What are they and can I stop the processes from running?
- 65Where is the Auto 2-sided(Duplex) setting option in the Mac OS X 10.3 driver or greater?
- 66I am using Windows XP. I downloaded the WHQL certified driver for Parallel from the Web. How do I install it?
- 67What is a "Generic PCL Driver"?
- 68I still see the "Toner Empty" message on the LCD even after replacing the toner cartridge.
- 69Can I use non-Brother or third party supplies with the Brother machine?
- 70I'm using Mac OS X 10.2 - 10.4 and I'm getting error messages when I try to print.
- 71When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?
- 72How do I install additional memory?
- 73My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 74I'm using Macintosh. What is the PreScan option used for?
- 75I cannot install Brother drivers on Debian 10 or later (Linux)
- 76Scan using XSane or GIMP (Linux)
- 77The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 78My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 79The downloaded driver's name is different from my machine's name. (Linux)
- 80Print command (LPR) (Linux)
- 81Uninstall the scanner driver. (Linux)
- 82When printing with monochrome laser printer, the print position shifts. (Linux)
- 83I want to print using CUPS while keeping SELinux enabled. (Linux)
- 84The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
- 85A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 86I can print but cannot scan via network. (For Macintosh)
- 87I cannot scan via USB. (Mac OS X)
- 88Does NC-2200w work with Windows Vista?
- 89I'm using Windows® XP Professional x64 Edition. I'm unable to scan using the Brother TWAIN Driver with a parallel connection after changing the user account using the "Switch User" option. What can I do?
- 90I'm using Windows XP. I cannot scan with the USB cable.
- 91The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)
- 92What format are the attachments when a document is scanned to an e-mail address and is a special viewer needed?
- 93When I connect two Brother products to one PC which is using a USB and parallel cable, I can't scan via the parallel cable. Why?
- 94Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 95I cannot scan when using SELinux (Security-Enhanced Linux)
- 96I'm using Ubuntu 11.10 or higher. I cannot scan from my Brother Machine. (Linux)
- 97I installed scan-key-tool, but it does not work. (Linux)
- 98When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 99When scanning I receive the error "Failed to start scanner : Invalid argument". (Linux)
- 100Command List of brscan. (Linux)