FAQs & Troubleshooting
Popular |
215 Results
- 1When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 2When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 3My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 4What driver package format is supported by my Linux distribution?
- 5Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 6Print using only the black ink cartridge when the Color cartridges have run out.
- 7Where can I get FaceFilter Studio and what can I do with this application?
- 8I cannot remove red-eye.
- 9Replace Ink
- 10The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 11Pre-Required Procedures (Linux)
- 12I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 13Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 14The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 15The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 16How to identify your Operating System (OS).
- 17Locate files scanned with ControlCenter2 (For Macintosh)
- 18Change the printer driver settings (Windows/macOS)
- 19The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
- 20When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 21Scan multiple pages into one file instead of each scan being saved as a separate file.
- 22How do I make copies using my Brother machine?
- 23Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
- 24Print on both sides of the page. (Manual 2-sided/Duplex Printing)
- 25I cannot install Brother drivers on Debian 10 or later (Linux)
- 26To install the printer driver easily using a tool. (Linux)
- 27Can I print from or scan to Android™ Smartphone?
- 28Can I print from and scan to iPhone, iPod touch and iPad?
- 29How do I know which side up my photo paper should be in the tray?
- 30Scan and save a document in PDF format (Scan to File)
- 31When I turn the Power ON, I always have to re-enter Date and Time. What can I do?
- 32Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 33Where do I find manuals for my Brother machine?
- 34How do I load envelopes into my machine?
- 35Configure the Scan to Email Feature (Linux)
- 36Configure and use the Scan Key Tool (Linux)
- 37The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 38My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 39The downloaded driver's name is different from my machine's name. (Linux)
- 40Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 41The driver installation finished successfully but I cannot print. (Linux)
- 42Command List of brscan. (Linux)
- 43Delete a network scanner entry. (Linux)
- 44I want to print using CUPS while keeping SELinux enabled. (Linux)
- 45Windows 10 Support Information
- 46I cannot save a file downloaded from the Brother support website (For Windows)
- 47Delete print jobs from the print queue.
- 48I cannot find some option in the Printing preferences. (For Windows)
- 49Open the Control Panel (For Windows)
- 50Install the built-in drivers (For Windows 8 and Windows 10)