FAQs & Troubleshooting
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213 Results
- 1I'm using Macintosh. What is the PreScan option used for?
- 2The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.
- 3Scan multiple pages into one file instead of each scan being saved as a separate file.
- 4Where can I get FaceFilter Studio and what can I do with this application?
- 5I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 6Windows 10 Support Information
- 7A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 8How do I make copies using my Brother machine?
- 9Can I change the time displayed on my Brother machine's LCD from 24-hour (military) format to 12-hour format?
- 10Set the date and time
- 11The LCD displays an error code (number). What does it mean?
- 12I cannot install the driver when using the Driver Install Tool. (Linux)
- 13I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 14I cannot install Brother drivers on Debian 10 or later (Linux)
- 15Large characters are printed incorrectly. (Linux)
- 16Command List of brscan. (Linux)
- 17I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 18Pre-Required Procedures (Linux)
- 19I cannot save a file downloaded from the Brother support website (For Windows)
- 20When scanning to OCR from Brother Control Center3, the OCR application doesn't launch. I have Windows XP Service Pack 2 (SP2) installed. What should I do?
- 21Paper Jam
- 22How do I clean the Scanner to improve the copy quality?
- 23Replace Ink
- 24Configure the Scan to Email Feature (Linux)
- 25My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 26The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 27The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 28How do I start the Scanner and Camera Wizard in Windows Vista/ Windows 7?
- 29When I print images, the quality is not good (Linux)
- 30I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 31Print command (LPR) (Linux)
- 32To install the printer driver easily using a tool. (Linux)
- 33I want to print using CUPS while keeping SELinux enabled. (Linux)
- 34How to identify your Operating System (OS).
- 35Locate files scanned with ControlCenter2 (For Macintosh)
- 36The printer status is Offline or Paused.
- 37Configure or change the settings of the ControlCenter 2 or 3 scanning options
- 38I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
- 39Is my Brother machine compatible with Windows Vista?
- 40Can third party ink be used to refill the ink cartridges?
- 41When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
- 42I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 43What driver package format is supported by my Linux distribution?
- 44Paper size settings are unavailable when I print from OpenOffice (Linux)
- 45The downloaded driver's name is different from my machine's name. (Linux)
- 46Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 47The driver installation finished successfully but I cannot print. (Linux)
- 48Print command (cupswrapper) (Linux)
- 49All print jobs are aborted and nothing is printed. (Linux)
- 50I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)