FAQs & Troubleshooting
Popular |
110 Results
- 1How can I use my NFC-enabled mobile device with the Brother NFC-enabled machine?
- 2The error message "No Supported Devices Found" appears when I tap the Brother iPrint&Scan icon on my mobile device.
- 3Configuring frequently-used scan settings on your Brother machine.
- 4Can not scan a long document.
- 5The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 6I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 7Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 8Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 9If You Want to Check that Your Network Devices are Working Correctly
- 10I cannot save a file downloaded from the Brother support website (For Windows)
- 11Print or Scan from the Brother iPrint&Scan application using the NFC function of an Android™ mobile device.
- 12Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 13What is Brother iPrint&Scan?
- 14The LCD displays an error code when I use Web icon (Brother Web Connect).
- 15Unable to Scan XX
- 16What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 17I am using Scan to Email (E-mail server) function to send a scanned document directly to an E-mail address. Since our provider requires an authentication for the SMTP server, I am not able to use this function anymore.
- 18Change the brscan5 scan settings using XSane (Linux)
- 19Your Scanner Cannot Be Detected on the Network During Installation
- 20Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 21The scanner beeps every time I scan, some of its LEDs are continuously on, or the scheduled maintenance alert appears on the LCD.
- 22Configuring frequently-used scan settings on your computer.
- 23My Brother machine could not be found over the network when I installed drivers on my computer.
- 24When viewing the scanned documents in my Android™ mobile device using the Brother Image Viewer application, all the even-numbered pages are blank.
- 25"Multifeed detection" or "Multifeed Detection Error"
- 26Replace Pick up roller
- 27Can I print from and scan to iPhone, iPod touch and iPad?
- 28What is the default password for my Brother machine?
- 29When I try to print or scan using the NFC feature in iPrint&Scan, other applications start. (Android™ 10)
- 30"This app is preventing shutdown" and "Brother Help" message appears and does not shut down (Windows 10)
- 31Scan a document using Brother iPrint&Scan. (Windows, macOS)
- 32(Video) Update the Driver or Firmware for your Brother machine
- 33Your Brother Machine Cannot Scan over the Network
- 34Wireless LAN Error Codes
- 35I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 36Reset the Scheduled maintenance counter
- 37Scan error due to length, reduce length
- 38Enable the Brother machine's network interface.
- 39Paper suitable for scanning
- 40How to identify your Operating System (OS).
- 41Unusable Device
- 42The scanning speed is slow when scanning from my machine. (Windows)
- 43I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 44I cannot install the scanner driver in Ubuntu 21.04. (Linux)
- 45Where can I download Brother iPrint&Scan application for Mac?
- 46"ControlCenter needs to be updated." - macOS 10.15 Catalina
- 47If You Cannot Complete the Wireless Network Setup Configuration
- 48Set up your Brother machine on a wireless network.
- 49A gray line or margin appears on the side of the scanned document.
- 50The scan result of thick documents is enlarged or its bottom part is cut off.