FAQs & Troubleshooting
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50 Results
- 1Scanning and Other Problems
- 2Install PaperPort™ 12SE / 14SE (Windows)
- 3How to identify your Operating System (OS).
- 4Load a Plastic Card
- 5Reset the Usage Counters
- 6Load Receipts, Clippings, Photos, and Other Documents
- 7Load Non-standard Size Documents
- 8Load Documents
- 9Open the "Scanners and Cameras" and Properties.
- 10I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 11What driver package format is supported by my Linux distribution?
- 12Load Business Cards
- 13Load Standard Size Documents
- 14Reset Your Brother Machine
- 15Check the Serial Number
- 16Uninstall the driver (OS X 10.10 or greater).
- 17Error and Maintenance Indications
- 18Uninstall the Brother Software and Drivers (Windows)
- 19My documents saved or sent in the "Secure PDF Single-Page" or "Secure PDF Multi-Page" format are blank when opened with Adobe Acrobat Reader.
- 20Uninstall the scanner driver. (Linux)
- 21Load Documents Longer than Standard Size
- 22Check the firmware version.
- 23I cannot install Brother drivers on Debian 10 or later (Linux)
- 24Configure the Scan to Email Feature (Linux)
- 25Scan using XSane or GIMP (Linux)
- 26Command List of brscan. (Linux)
- 27Pre-Required Procedures (Linux)
- 28Check Supplies Replacement Cycle
- 29I cannot save a file downloaded from the Brother support website (For Windows)
- 30Download a file from the "Downloads" section and save it to Windows 8 computer.
- 31Acceptable Documents
- 32Replace the Pick Up Roller
- 33Replace the Brake Roller
- 34Where can I download Brother iPrint&Scan application for Mac?
- 35Delete a network scanner entry. (Linux)
- 36Important points for specifying the scan area (Linux)
- 37Uninstall Scan-key-tool. (Linux)
- 38Clean the Scanner and Rollers
- 39Service Call Indications
- 40Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 41Scan a document using Brother iPrint&Scan. (Windows, macOS)
- 42Update the Driver or Firmware for your Brother machine
- 43Change the General Settings Using Remote Setup
- 44Set Up the Brother Machine Using Remote Setup (Mac)
- 45Set Up the Brother Machine Using Remote Setup (Windows®)
- 46Save Scanned Documents on Your Computer
- 47I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 48Open the Control Panel (For Windows)
- 49Printing/ Scanning with a mobile device
- 50Document Jam