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FAQs & Troubleshooting |
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- 120/12/2018When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 219/09/2018When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 305/03/2018"This app is preventing shutdown" and "Brother Help" message appears and does not shut down (Windows 10)
- 410/09/2015The Wireless Setup Wizard shows a dialog prompting me to install the Java Runtime Environment and I cannot finish setting up my Brother machine with a network connection (OS X v.10.10.x).
- 509/09/2015TWAIN errors appear when starting to scan. (Macintosh)
- 609/09/2015TWAIN or WIA errors appear when starting to scan. (Windows)
