FAQs & Troubleshooting
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Popular |
165 Results
- 1How do I transfer label or slip templates?
- 2How is the print head cleaning cassette used?
- 3The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. (P-touch Editor for Windows)
- 4Can I print from any software other than P-touch Editor? (for Windows)
- 5Some of the print options in OpenOffice do not work. (Linux®)
- 6The paper settings specified from the server computer are not reflected on the client computer.
- 7How do I transfer label templates with P-touch Transfer Express?
- 8Printing is not possible. (USB connection)
- 9I cannot save a file downloaded from the Brother support website (For Windows)
- 10P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 11The tape got jammed or stuck in the printer.
- 12How can I eliminate the 25mm piece of tape that is produced prior to every label printed?
- 13(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 14Is it possible to connect both USB cable and Serial cable to the same machine at the same time?
- 15While installing the driver, a dialog box appears, allowing you to select whether to replace or add a driver. Which one should I select?
- 16The continuous tape length is about 100 mm regardless of the OpenOffice tape template settings. (Linux®)
- 17Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 18Can I use my Brother printer with a 64 bit Linux® distribution? (Linux®)
- 19Uninstalling the printer drivers (Linux®)
- 20I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
- 21The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 22"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 23Can TZe tapes be used with this printer? What is the difference between TZ tapes and TZe tapes?
- 24I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 25The [Transfer] button does not appear in P-touch Transfer Manager. (The [Save Transfer File] button remains displayed)
- 26I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 27The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 28How do I uninstall the printer driver?
- 29How do I combine vertical and horizontal characters on a label? (P-touch Editor 5.x for Windows)
- 30How to identify your Operating System (OS) for Windows or Mac
- 31(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 32How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 33How to use the Numbering function (P-touch Editor 5.x for Windows)
- 34Printing is not possible. (P-touch Editor 5.0 for Mac)
- 35How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 36How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 37The message "Appropriate cassette not installed." is displayed. What should I do?
- 38I'm trying to install the printer driver using a USB Hub. The "Driver Setup" dialog box appeared and the P-touch was connected, but the installation does not continue.
- 39Where can I find my Brother printer's serial number?
- 40When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 41Can I enlarge the size of bar code characters? (P-touch Editor 5.x for Windows)
- 42What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 43How do I transfer templates or other data from the computer to the printer?
- 44How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 45Printing is not possible. (P-touch Editor5.3 for Mac)
- 46P-touch Editor crashes when I open it on my Mac.
- 47I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 48When printing with Ubuntu 12.04, the print position shifts. (Linux®)
- 49I cannot print LibreOffice documents in landscape orientation. (Linux®)
- 50Are there any drivers available for FreeBSD? (Linux®)
