FAQs & Troubleshooting
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163 Results
- 1Can I print from any software other than P-touch Editor? (for Windows)
- 2How can I eliminate the 25mm piece of tape that is produced prior to every label printed?
- 3How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 4I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 5How do I transfer label or slip templates?
- 6The fabric tape became detached after washing.
- 7How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 8The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. (P-touch Editor for Windows)
- 9How to open the Devices and Printers window
- 10The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 11How do I create a label using a template? (P-touch Editor 5.0 for Windows)
- 12My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 13How to identify your Operating System (OS) for Windows or Mac
- 14How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 15Where can I find my Brother printer's serial number?
- 16The paper settings specified from the server computer are not reflected on the client computer.
- 17Can I use my Brother printer with a 64 bit Linux® distribution? (Linux®)
- 18I want to know how to use P-touch Editor. (P-touch Editor 5.0 for Mac)
- 19When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 20(Video) How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 21I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 22My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 23"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 24(Video) How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 25Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 26How do I transfer label templates with P-touch Transfer Express?
- 27(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 28Printing is not possible. (USB connection)
- 29Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 30How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 31Creating an Address Label using the Add-In function with Microsoft Outlook (P-touch Editor 5.x for Windows)
- 32I cannot save a file downloaded from the Brother support website (For Windows)
- 33What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 34How can I prevent about 1-inch left margin produced before printing? (P-touch Editor 5.x)
- 35How is the print head cleaning cassette used?
- 36Creating a label with GIMP (Linux®)
- 37The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 38Can TZe tapes be used with this printer? What is the difference between TZ tapes and TZe tapes?
- 39I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 40How do I uninstall the printer driver?
- 41How to delete the registry information and files related to the printer driver
- 42What is the Label List? (P-touch Editor 5.x for Windows)
- 43(Video) How to use the Add-In function in Microsoft applications (P-touch Editor 5.x for Windows)
- 44(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 45The message "Wrong media size." appears. What should I do? (P-touch Editor 5.0 for Mac)
- 46P-touch Editor crashes when I open it on my Mac.
- 47I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 48Can my printer use TZ/TZe tapes?
- 49How to create a label containing a bar code/QR code (P-touch Editor 5.1 for Mac)
- 50I want to know how to use P-touch Editor. (P-touch Editor 5.1 for Mac)