FAQs & Troubleshooting
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145 Results
- 1Is data created in other applications compatible with P-touch Editor 5.0 for Mac?
- 2Can TZe tapes be used with this printer? What is the difference between TZ tapes and TZe tapes?
- 3I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 4I'm using a USB 3.0 connection. Although I can print, either the Checks Media function, Printer Setting Tool/P-touch Utility, or the distributed printing function do not work. (Windows Vista / Windows 7 / Windows Server 2008 / 2008 R2)
- 5How to identify your Operating System (OS) for Windows or Mac
- 6How can I prevent about 1-inch left margin produced before printing? (P-touch Editor 5.x)
- 7When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 8How do I uninstall the printer driver?
- 9The paper settings specified from the server computer are not reflected on the client computer.
- 10The Windows Logo testing warning appears during installation. Is it OK to install the driver?
- 11My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 12How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 13How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 14How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 15How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 16Where can I find my Brother printer's serial number?
- 17I cannot save a file downloaded from the Brother support website (For Windows)
- 18P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 19How do I use a template? (P-touch Editor 5.1 for Mac)
- 20What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 21How do I combine vertical and horizontal characters on a label? (P-touch Editor 5.x for Windows)
- 22When I try to run the P-touch Library, a warning message "A compatible printer cannot be found" appears.
- 23How do I print the inserted image maintaining its original size?
- 24My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 25How do I create name badges by joining "First Name" and "Last Name" fields together?
- 26Printing is not possible. (USB connection)
- 27While installing the driver, a dialog box appears, allowing you to select whether to replace or add a driver. Which one should I select?
- 28P-touch Editor crashes when I open it on my Mac.
- 29I cannot print LibreOffice documents in landscape orientation. (Linux®)
- 30Can my printer use TZ/TZe tapes?
- 31How to open the Devices and Printers window
- 32How can I make vertical labels? (P-touch Editor 5.1 for Mac)
- 33How can I print data directly from Access 2010?
- 34The top and base layers of the laminated tape are misaligned.
- 35I connected multiple printers of the same model to one computer but can only print from one of them.
- 36How to delete the registry information and files related to the printer driver
- 37How do I print vertical text? (P-touch Editor 5.0 for Windows)
- 38How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 39How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 40How do I use the Screen Capture tool? (P-touch Editor 5.x for Windows)
- 41The driver downloaded from the website cannot be installed.
- 42A different IP address is assigned every time the product is booted.
- 43The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 44How to print in high resolution mode using an HG tape
- 45I cannot print from the client computer to the printer on the print server. (Linux®)
- 46I cannot save the edited text file. (Linux®)
- 47I cannot print from GIMP on Linux.
- 48I cannot print and get the "lpadmin: PPD file cannot be copied!" error during installation (Or "cp: `/usr/share/cups/model/[file name].ppd' cannot be started: No such file or directory") (Linux®)
- 49Disable or reconfigure SELinux. (Linux®)
- 50Share your printer in Windows 7 in a network-shared environment.