FAQs & Troubleshooting
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156 Results
- 1I cannot install the printer driver or print in Windows 11.
- 2(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 3I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 4Can I print from any software other than P-touch Editor? (for Windows)
- 5Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 6The paper settings specified from the server computer are not reflected on the client computer.
- 7Is it possible to connect both USB cable and Serial cable to the same machine at the same time?
- 8Where can I find my Brother printer's serial number?
- 9When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 10How can I eliminate the 25mm piece of tape that is produced prior to every label printed?
- 11How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 12The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 13The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 14How to identify your Operating System (OS) for Windows or Mac
- 15Can I use my Brother printer with a 64 bit Linux® distribution? (Linux®)
- 16Can I set a different media width when using an OpenOffice template? (Linux®)
- 17How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 18Can TZe tapes be used with this printer? What is the difference between TZ tapes and TZe tapes?
- 19Can I directly operate my printer from a self-developed application software and print a label?
- 20How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 21How do I create name badges by joining "First Name" and "Last Name" fields together?
- 22How to use a 9/64" (3.5 mm) wide tape
- 23How is the print head cleaning cassette used?
- 24I'm trying to install the printer driver using a USB Hub. The "Driver Setup" dialog box appeared and the P-touch was connected, but the installation does not continue.
- 25The Windows Logo testing warning appears during installation. Is it OK to install the driver?
- 26Where can I download the latest P-touch Editor for Mac?
- 27How can I print vertical labels? (P-touch Editor 3.2 for Mac)
- 28The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. (P-touch Editor for Windows)
- 29I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 30I cannot print LibreOffice documents in landscape orientation. (Linux®)
- 31Uninstalling the printer drivers (Linux®)
- 32How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 33Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 34"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 35I want to know how to use P-touch Editor. (P-touch Editor 5.0 for Mac)
- 36How do I uninstall the printer driver?
- 37How do I combine vertical and horizontal characters on a label? (P-touch Editor 5.x for Windows)
- 38How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 39How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 40The driver downloaded from the website cannot be installed.
- 41The message "Wrong media size." appears. What should I do? (P-touch Editor 5.0 for Mac)
- 42Printing is not possible. (P-touch Editor 5.0 for Mac)
- 43A different IP address is assigned every time the product is booted.
- 44How to print in high resolution mode using an HG tape
- 45I cannot print from the client computer to the printer on the print server. (Linux®)
- 46The print area is reduced when I print using the print preview button in OpenOffice. (Linux®)
- 47I cannot save a file downloaded from the Brother support website (For Windows)
- 48How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 49Is data created in other applications compatible with P-touch Editor 5.0 for Mac?
- 50What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
