FAQs & Troubleshooting
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- 1How do I adjust the tape margin?
- 2I cannot save a file downloaded from the Brother support website (For Windows)
- 3(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 4Printing is not possible. (USB connection)
- 5How do I change the character style in the middle of the line?
- 6(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 7How to identify your Operating System (OS) for Windows or Mac
- 8How do I print vertically?
- 9How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 10Where can I find my Brother printer's serial number?
- 11(Video) How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 12Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 13How do I change the label length?
- 14Can I directly operate my printer from a self-developed application software and print a label?
- 15How to delete the registry information and files related to the printer driver
- 16(Video) How do I print vertical text? (P-touch Editor 5.x for Windows)
- 17I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 18I connected the P-touch to the computer using the enclosed USB cable as instructed by the driver setup dialog box, but the installation does not continue.
- 19The printed label contains blank horizontal lines.
- 20How do I transfer label templates with P-touch Transfer Express?
- 21What type of barcodes can be printed with the P-touch machine?
- 22How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 23How to open the Devices and Printers window
- 24(Video) I connected multiple printers of the same model to one computer but can only print from one of them.
- 25How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 26Can my printer use TZ/TZe tapes?
- 27The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 28I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 29The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 30How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 31The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 32How do I transfer templates or other data from the computer to the printer?
- 33How do I create an ID label using a template? (P-touch Editor 5.x for Windows)
- 34How do I frame a text when the Label Type mode is set to ROTATE, R & REP. , PORT, PANEL1, PANEL2 or FLAG?
- 35Why do stripes appear on my label?
- 36My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 37How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 38I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 39The top and base layers of the laminated tape are misaligned.
- 40How can I print multiple copies of a label?
- 41How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 42When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 43How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 44The label is not printed even though I pressed the print key.
- 45How do I change the character size?
- 46How do I clear the display?
- 47How do I type an uppercase letter?
- 48How do I create multiple blocks?
- 49Why does my machine display "CUTTER ERROR!"? What should I do?
- 50I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)