FAQs & Troubleshooting
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- 1(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 2I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 3The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. (P-touch Editor for Windows)
- 4My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 5When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 6When I try to print a label, it comes out blank. (for Mac)
- 7Is data created in other applications compatible with P-touch Editor 5.0 for Mac?
- 8How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 9The text cannot be printed as specified.
- 10I cannot save a file downloaded from the Brother support website (For Windows)
- 11I want my printer to use less tape for each label. (P-touch Editor 5.x)
- 12Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 13The message "Wrong media size." appears. What should I do? (P-touch Editor 5.0 for Mac)
- 14My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 15The driver downloaded from the website cannot be installed.
- 16Printing is not possible. (USB connection)
- 17"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 18(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 19How to identify your Operating System (OS) for Windows or Mac
- 20P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 21How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 22Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 23What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 24How do I transfer label templates with P-touch Transfer Express?
- 25Can my printer use TZ/TZe tapes?
- 26The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 27How do I uninstall the printer driver?
- 28How do I create a label using a template? (P-touch Editor 5.0 for Windows)
- 29I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 30How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 31How can I make vertical labels? (P-touch Editor 5.1 for Mac)
- 32The tape got jammed or stuck in the printer.
- 33How can I print without displaying the print monitor screen?
- 34The top and base layers of the laminated tape are misaligned.
- 35(Video) I connected multiple printers of the same model to one computer but can only print from one of them.
- 36How do I change the size of characters?
- 37Even though the tape length is set to less than 1" (25 mm) in P-touch Editor, the label is printed with a length of 1" (25 mm).
- 38How to open the Devices and Printers window
- 39How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 40Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 41I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 42The fabric tape became detached after washing.
- 43Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 44I want to know how to use P-touch Editor. (P-touch Editor 5.0 for Mac)
- 45The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 46How to delete the registry information and files related to the printer driver
- 47How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 48When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 49Printing is not possible. (P-touch Editor 5.0 for Mac)
- 50(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)