FAQs & Troubleshooting
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115 Results
- 1When I try to print a label, it comes out blank. (for Mac)
- 2The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. (P-touch Editor for Windows)
- 3How do I reset the machine to the default settings?
- 4How do I print multiple lines and how many lines can I print?
- 5How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 6I want to clear all saved label files.
- 7My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 8I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 9Can TZe tapes be used with this printer? What is the difference between TZ tapes and TZe tapes?
- 10My label is not cut automatically after printed.
- 11How do I change the style to italics?
- 12How do I clear the current format settings and/or the text on the display?
- 13How do I type symbols?
- 14The fabric tape became detached after washing.
- 15Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 16How to identify your Operating System (OS) for Windows or Mac
- 17How do I make a label with a barcode?
- 18How do I print vertically?
- 19How to use Numbering function
- 20Printing is not possible. (USB connection)
- 21How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 22What type of fonts can I use?
- 23My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 24Can my printer use TZ/TZe tapes?
- 25How to open the Devices and Printers window
- 26How to create a label containing a bar code/QR code (P-touch Editor 5.1 for Mac)
- 27Can I directly operate my printer from a self-developed application software and print a label?
- 28I want to know how to use P-touch Editor. (P-touch Editor 5.0 for Mac)
- 29The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 30How do I uninstall the printer driver?
- 31How do I create a label using a template? (P-touch Editor 5.0 for Windows)
- 32How do I print the inserted image maintaining its original size? (P-touch Editor 5.x for Windows)
- 33How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 34How do I type accented characters?
- 35How to use the Sequential Numbering function
- 36How do I create an Address Label? (P-touch Editor 5.0 for Windows)
- 37Where can I find my Brother printer's serial number?
- 38When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 39P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 40How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 41Can I enlarge the size of bar code characters? (P-touch Editor 5.x for Windows)
- 42Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 43Is data created in other applications compatible with P-touch Editor 5.0 for Mac?
- 44How do I print vertical text? (P-touch Editor 5.x for Windows)
- 45When I try to run the P-touch Library, a warning message "A compatible printer cannot be found" appears.
- 46How do I eliminate the margin from the start or end of my label when printing?
- 47How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 48Why do stripes appear on my label?
- 49Even though the tape length is set to less than 1" (25 mm) in P-touch Editor, the label is printed with a length of 1" (25 mm).
- 50How do I use a template? (P-touch Editor 5.1 for Mac)