FAQs & Troubleshooting
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125 Results
- 1How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 2(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 3How do I reset the machine to the default settings?
- 4The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. (P-touch Editor for Windows)
- 5Where can I find my Brother printer's serial number?
- 6How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 7How do I create name badges by joining "First Name" and "Last Name" fields together?
- 8My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 9I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 10How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 11The message "Wrong media size." appears. What should I do? (P-touch Editor 5.0 for Mac)
- 12(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 13I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 14Can my printer use TZ/TZe tapes?
- 15Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 16How to delete the registry information and files related to the printer driver
- 17How to identify your Operating System (OS) for Windows or Mac
- 18When I try to print a label, it comes out blank. (for Mac)
- 19Printing is not possible. (USB connection)
- 20Printing is not possible. (P-touch Editor 5.0 for Mac)
- 21How do I make a label with a barcode?
- 22I can no longer print from my computer, even though I was able to print previously.
- 23The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 24When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 25Is data created in other applications compatible with P-touch Editor 5.0 for Mac?
- 26What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 27(Video) I connected multiple printers of the same model to one computer but can only print from one of them.
- 28I want my printer to use less tape for each label. (P-touch Editor 5.x)
- 29When I try to run the P-touch Library, a warning message "A compatible printer cannot be found" appears.
- 30How do I print multiple lines and how many lines can I print?
- 31How do I eliminate the margin from the start or end of my label when printing?
- 32How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 33How to open the Devices and Printers window
- 34How can I make vertical labels? (P-touch Editor 5.1 for Mac)
- 35Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 36"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 37I want to know how to use P-touch Editor. (P-touch Editor 5.0 for Mac)
- 38The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 39Can I enlarge the size of bar code characters? (P-touch Editor 5.x for Windows)
- 40The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 41How do I uninstall the printer driver?
- 42What are the definitions of each field in the bar code setup? (P-touch Editor 5.x for Windows)
- 43The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used.
- 44The top and base layers of the laminated tape are misaligned.
- 45(Video) How do I print vertical text? (P-touch Editor 5.x for Windows)
- 46How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
- 47How do I create a label using a template? (P-touch Editor 5.0 for Windows)
- 48My label is not cut automatically after printed.
- 49How do I change the style to italics?
- 50How do I print vertically?