FAQs & Troubleshooting
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91 Results
- 1How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 2How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 3When I try to run the P-touch Library, a warning message "A compatible printer cannot be found" appears.
- 4How do I add a new line?
- 5How to identify your Operating System (OS) for Windows or Mac
- 6The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. (P-touch Editor for Windows)
- 7I cannot save a file downloaded from the Brother support website (For Windows)
- 8What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 9How do I create name badges by joining "First Name" and "Last Name" fields together?
- 10How do I type an uppercase letter?
- 11Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 12The top and base layers of the laminated tape are misaligned.
- 13How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 14The fabric tape became detached after washing.
- 15How do I uninstall the printer driver?
- 16Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 17How do I clear the display?
- 18My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 19Why doesn't my machine turn on when Power key is pressed?
- 20How do I type symbols?
- 21Printing is not possible. (USB connection)
- 22(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 23Can I directly operate my printer from a self-developed application software and print a label?
- 24The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used.
- 25How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 26How do I create a label using a template? (P-touch Editor 5.0 for Windows)
- 27How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 28When I try to use the database function, an application error occurs.
- 29The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 30How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 31How do I create an Address Label? (P-touch Editor 5.0 for Windows)
- 32The label is not cut automatically. Why?
- 33I want to print without excess tape before the label.
- 34I'm trying to install the printer driver using a USB Hub. The "Driver Setup" dialog box appeared and the P-touch was connected, but the installation does not continue.
- 35Where can I find my Brother printer's serial number?
- 36P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 37I connected multiple printers of the same model to one computer but can only print from one of them.
- 38How do I print the inserted image maintaining its original size?
- 39How do I use the Screen Capture tool? (P-touch Editor 5.x for Windows)
- 40How to use the Sequential Numbering function
- 41My printer has suddenly stopped printing.
- 42Why do stripes appear on my label?
- 43The printed label contains blank horizontal lines.
- 44I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 45Can my printer use TZ/TZe tapes?
- 46The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 47How to open the Devices and Printers window
- 48Error messages do not appear when using the USB connection of my printer.
- 49How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 50Some parts of the label are not printed. (P-touch Editor 5.x for Windows)