FAQs & Troubleshooting
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338 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 2(Video) Load A4/Letter paper
- 3I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 4I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 5Curled or wavy
- 6I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 7Replace Drum
- 8What is Brother iPrint&Scan?
- 9Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 10I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 11I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 12Easy Scan to E-mail
- 13Setup a Brother machine on a wireless (Wi-Fi) network.
- 14Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 15The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 16The printer status is Offline or Paused.
- 17Use voice mail on the same line as my Brother machine.
- 18(Video) Replace the Toner Cartridge
- 19Black lines down the page
- 20I receive an error message when trying to configure TWAIN Driver scan settings. (Windows XP/Windows Vista/Windows 7)
- 21When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 22I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 23Toner specks
- 24Paper is Jammed inside the Machine
- 25Black toner marks across the page
- 26What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 27(Video) Update the Driver or Firmware for your Brother machine
- 28My Brother machine could not be found over the network when I installed drivers on my computer.
- 29(Video) Unpack your Brother machine
- 30Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 31Paper is Jammed in the MP tray
- 32Use Universal Print (Windows)
- 33Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 34(Video) Set up your Brother machine
- 35Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 36Document Jam
- 37Paper is Jammed in the Paper Tray
- 38White lines across the page
- 39Faint
- 40Load Paper in the Multi‑purpose Tray (MP Tray)
- 41Wrinkles or creases
- 42Image skewed
- 43Reset the Drum Counter
- 44What driver package format is supported by my Linux distribution?
- 45Configure the Store Print Log to Network Settings Using Web Based Management
- 46Load and Print on Envelopes Using the MP Tray
- 47What is Storage PC Print Data using Active Directory®? (Windows)
- 48(Video) Connect telephone line and power cords
- 49Printing/ Scanning with a mobile device
- 50Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.