FAQs & Troubleshooting
Popular |
251 Results
- 1Jam Rear (With Video Instructions)
- 2I still receive the error message "Replace Drum", or "Drum End Soon" after I replace the drum unit with a new one.
- 3What is Toner Continue Mode?
- 4Scan and save a document in PDF format using the SCAN key on my Brother machine (Scan to File)
- 5(Video) Replace Toner
- 6(Video) Load A4/Letter paper
- 7Can I print from and scan to iPhone, iPod touch and iPad?
- 8I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 9The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 10Scan multiple pages into one file instead of each scan being saved as a separate file.
- 11I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 12Image skewed
- 13When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 14My Brother machine could not be found over the network when I installed drivers on my PC.
- 15(Video) Load an Envelope (Manual Feed Slot)
- 16Select Receive mode.
- 17Jam 2-sided
- 18Jam Tray (With Video Instructions)
- 19How to identify your Operating System (OS).
- 20Print both sides of paper or a booklet automatically
- 21I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 22Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 23The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 24What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 25Connect your Brother machine to your mobile device via a wireless router or access point.
- 26I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 27Set up your Brother machine on a wireless network.
- 28Add your Brother machine with AirPrint (macOS)
- 29(Video) Update the Driver or Firmware for your Brother machine
- 30What is Brother iPrint&Scan?
- 31I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 32Can I print from or scan to Android™ Smartphone?
- 33Toner Low or Prepare New Toner Cartridge
- 34Curled or wavy
- 35(Video) Connect telephone line and power cords
- 36Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 37The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 38When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 39Lines across the page
- 40Turn the Toner Save Mode on or off.
- 41Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 42Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 43What is the BRAdmin Professional software used for?
- 44I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 45I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 46I cannot print using my Brother machine on a wireless network (Mac)
- 47The printer status is Offline or Paused.
- 48Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
- 49Out of Memory
- 50Jam Inside (With Video Instructions)