FAQs & Troubleshooting
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324 Results
- 1I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 2I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 3Printouts have wrinkles.
- 4Print on plain paper or bond paper from the Manual feed slot
- 5Can I print from or scan to Android™ Smartphone?
- 6Adjust color settings by using the custom setting in the printer driver
- 7Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 8Change the printer driver settings (Windows/macOS)
- 9Printouts are curled or wavy.
- 10The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 11I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 12When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 13The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 14Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 15When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 16I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 17Why does my Brother machine sometimes print the Transmission Verification Report even though I've turned the report off?
- 18Jam Inside
- 19My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 20I cannot send a fax using PC-FAX (Windows 10)
- 21What is Brother iPrint&Scan?
- 22The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 23Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 24Belt End Soon
- 25The printer status is Offline or Paused.
- 26I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
- 27The toner does not fix to paper well. (Poor fixing)
- 28I'm using Mac OS X 10.4 Tiger. I cannot scan after installing the scanner driver.
- 29Transfer faxes to the PC when my machine has a mechanical problem
- 30Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 31Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 32I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 33The paper is skewed when it's printed.
- 34When I run the Firmware update tool or the I-FAX install tool, it asks me about my internet connection method. There are two options: 'Connect directly' or 'Using proxy'. Which one should I choose?
- 35Jam Rear
- 36Confirm that a FAX I sent was received correctly
- 37Print on envelopes, labels or thick paper from the Manual feed slot
- 38I cannot install Brother drivers on Debian 10 or later (Linux)
- 39A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 40Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 41Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
- 42I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 43ControlCenter3 displays a blank screen at startup (Windows)
- 44Scan from the Brother iPrint&Scan application using Windows Phone.
- 45Download a file from the "Downloads" section and save it to Windows 8 computer.
- 46Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 47I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 48I'm printing from Microsoft PowerPoint 2003 but it is not using the settings I select in the Universal Printer Driver. (For Windows XP)
- 49Locate files scanned with ControlCenter2 (For Macintosh)
- 50WT Box End Soon