FAQs & Troubleshooting
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174 Results
- 1The power button does not light up.
- 2(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 3I cannot install the printer driver.
- 4Uninstalling the printer drivers (Linux®)
- 5How to uninstall the printer driver and software
- 6My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 7How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 8When I try to print a label, it comes out blank. (for macOS10.15 or earlier )
- 9Where can I download the latest P-touch Editor for Mac?
- 10Installing the LPR driver and CUPS wrapper driver (Linux®)
- 11How to identify your Operating System (OS) for Windows or Mac
- 12I cannot save a file downloaded from the Brother support website (For Windows)
- 13P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 14How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 15I cannot install the printer driver and P-touch Editor 5.x. P-touch Editor Lite is open.
- 16P-touch Editor crashes when I open it on my Mac.
- 17I got an error while installing the printer driver. (Linux®)
- 18I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 19How to delete the registry information and files related to the printer driver
- 20I get an error saying "The roll of labels or tape inside the machine does not match the one selected in the application." (P-touch Editor 5.0 for Windows)
- 21How do I create a Banner Label using DK-22205 or similar? (P-touch Editor 5.x for Windows)
- 22I'm using RedHat Enterprise 7.2, Fedora 23. I cannot print to my Brother machine. (Linux®)
- 23Creating a label with GIMP (Linux®)
- 24Adding a custom media size for continuous tape / roll (Linux®)
- 25How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 26Small characters or thin lines are printed faintly.
- 27When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 28What do the indicator lights mean?
- 29I want to know how to use P-touch Editor. (P-touch Editor 5.0 for Mac)
- 30The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 31How do I create an Address Label? (P-touch Editor 5.0 for Mac)
- 32Printing is not possible. (P-touch Editor5.3 for Mac)
- 33The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 34How do I print labels with higher quality? (P-touch Editor 5.0 for Mac)
- 35(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 36Are there any drivers available for FreeBSD? (Linux®)
- 37(Video) I connected multiple printers of the same model to one computer but can only print from one of them.
- 38I get the "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory" error message while installing the CUPS driver on a Debian distribution (such as Ubuntu or Kubuntu). (Linux®)
- 39Print free-length labels with the set length (Linux®)
- 40Some of the print options in OpenOffice do not work. (Linux®)
- 41Is it possible to connect more than one Brother machine to my computer? (Linux®)
- 42Can I set a different media width when using an OpenOffice template? (Linux®)
- 43I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
- 44The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 45Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 46I'm using a USB 3.0 connection. Although I can print, either the Checks Media function, Printer Setting Tool/P-touch Utility, or the distributed printing function do not work. (Windows Vista / Windows 7 / Windows Server 2008 / 2008 R2)
- 47I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 48How do I change the setting of "mm" and "inches"? (P-touch Editor Lite)
- 49How do I rotate objects? (P-touch Editor Lite)
- 50How do I create a label using a template? (P-touch Editor 5.x for Windows)