FAQs & Troubleshooting
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187 Results
- 1How do I install the Lower Tray Unit? (LT-4000 or LT-7000)
- 2The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 3The machine does not print anything.
- 4I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 5How do I install the Lower Mailbox Unit? (MX-4100)
- 6I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 7How do I install the Duplex Unit? (DX-4000 or DX-7000)
- 8Can I print using the IPP protocol on Windows XP?
- 9I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 10What kind of labels and transparencies can I use?
- 11How do I install the Optional Network Board?(Nc-4100h)
- 12How do I monitor the status of the printer?
- 13When trying to print from Mac OS® X the print queue is stopped.
- 14The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 15LOAD LETTER is displayed on the printer LCD. What does it mean?
- 16The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 17Can I print from or scan to Android™ Smartphone?
- 18Can I print from and scan to iPhone, iPod touch and iPad?
- 19What kind of paper should I avoid?
- 20What kind of memory can I use?
- 21Can I use non-Brother or third party supplies with the Brother machine?
- 22What can happen if the wrong paper is used in your machine.
- 23What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 24My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 25Delete print jobs from the print queue.
- 26How to identify your Operating System (OS).
- 27What is 'Secure Printing' and how do I use it? (for Macintosh users)
- 28Printer does not recognize the HDD/Compact Flash.
- 29What is a "Generic PCL Driver"?
- 30What kind of paper can I use?
- 31JAM TRAY (Inside the Paper Tray)
- 32What is the BRAdmin Professional software used for?
- 33My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 34To install the printer driver easily using a tool. (Linux)
- 35Paper Feed Problems
- 36How can I install the necessary driver on a Windows®2000 system using the USB interface?
- 37How do I use the Quick Print Setup Utility?
- 38What is a peer-to-peer network and do Brother printers work in that kind of environment?
- 39I cannot install Brother drivers on Debian 10 or later (Linux)
- 40The downloaded driver's name is different from my machine's name. (Linux)
- 41Uninstall printer drivers (Linux)
- 42Change the printer driver settings (Windows/macOS)
- 43I cannot print from my computer via network. (For Macintosh)
- 44The printer status is Offline or Paused.
- 45Functions supported in the Windows 7 built-in drivers
- 46The paper is skewed when it's printed.
- 47JAM MAILBOX (inside the Mailbox unit)
- 48I selected the HQ-1200 option in the HL-2460 printer driver and even though I am only printing text, I sometimes notice that the print speed slows down a little. Why?
- 49What is 'Secure Printing' and how do I use it? (for Windows users)
- 50How to setup the Printer RAMDISK.