FAQs & Troubleshooting
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193 Results
- 1Jam Inside
- 2The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 3Replace Toner
- 4Ghost
- 5Hollow print
- 6Stop my Brother machine from automatically redialing a busy number.
- 7Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
- 8How do I know which receive mode to select?
- 9Print on envelopes, labels, or thick paper from the manual feed slot.
- 10I still receive the error message "Replace Drum" or "Drum Stop" after I replace the drum unit with a new one.
- 11What is Toner Continue Mode?
- 12I don't think I got the full yield from my high-yield toner cartridge but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
- 13Load legal size paper in the paper tray.
- 14Set up my Brother machine to forward the received faxes to another location.
- 15Jam Rear
- 16JAM TRAY
- 17Turn the Toner Save mode on or off
- 18Pre-Required Procedures (Linux)
- 19How to identify your Operating System (OS).
- 20Unable to Scan / Scan Unable
- 21Can I print from and scan to iPhone, iPod touch and iPad?
- 22Change the printer driver settings (Windows/macOS)
- 23Manual Feed
- 24What is Distinctive Ring and how do I program it?
- 25I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 26Can I use voice mail on the same line as my Brother machine?
- 27Poor fixing
- 28Toner specks
- 29White lines, bands or ribbing across the page
- 30White lines across the page
- 31What driver package format is supported by my Linux distribution?
- 32Delete print jobs from the print queue.
- 33Can I use AirPrint with my Brother machine?
- 34Change or delete an existing One Touch or Speed Dial number.
- 35CARTRIDGE ERROR
- 36Drum Stop
- 37No Toner
- 38I can receive a fax, but cannot receive a telephone call.
- 39Recently, when I print a document from the manual feed slot, my Brother machine is taking more time than usual to start feeding paper. How can I reduce the time it takes to start feeding paper?
- 40Size mismatch
- 41Curled
- 42Store numbers on my Brother machine for easy dialing from the PC.
- 43Document Jam
- 44How do I forward a fax to another fax machine when my machine has a mechanical problem?
- 45Out of Memory
- 46What kind of paper can I use?
- 47Curled or wavy
- 48Wrinkles or creases
- 49What does "NG" or "ERROR" on the Transmission Verification Report mean?
- 50When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.