FAQs & Troubleshooting
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267 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 2I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 3Can I print from or scan to Android™ Smartphone?
- 4Can I print from and scan to iPhone, iPod touch and iPad?
- 5I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 6When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 7Scan and save a document in PDF format (Scan to File)
- 8Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 9When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 10What is Brother iPrint&Scan?
- 11Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 12Print a web page from iPrint&Scan when using an Android™ mobile device.
- 13Print on plain paper or bond paper from the Manual feed slot
- 14Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 15I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
- 16Printouts are curled or wavy.
- 17I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 18Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 19Command List of brscan. (Linux)
- 20Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 21Adjust color settings by using the custom setting in the printer driver
- 22The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 23The printer status is Offline or Paused.
- 24I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 25Scan from the Brother iPrint&Scan application using Windows Phone.
- 26The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 27Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 28Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 29WT Box End Soon
- 30When I try to scan a document using ScanSoft™ PaperPort™ 11SE, I can not scan from the ADF (automatic document feeder) with WIA driver.
- 31Carry out calibration to improve the color density
- 32I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
- 33Printouts (envelope, cardboard) have creases.
- 34Can I use non-Brother or third party supplies with the Brother machine?
- 35The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 36The scanned image is blurred, garbled, or distorted when using ControlCenter2 or the SCAN key on my Brother machine. (For Mac OS X 10.5)
- 37How do I adjust the print position of each color?
- 38My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 39Cannot print after a Windows 10 update (June 2020)
- 40Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 41Use the Universal Printer Driver for BR-Script. (PostScript language emulation)
- 42A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 43Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 44Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 45Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 46Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 47Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 48When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 49Scan multiple pages into one file instead of each scan being saved as a separate file.
- 50I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".