FAQs & Troubleshooting
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105 Results
- 1(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 2I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 3The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. (P-touch Editor for Windows)
- 4My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 5When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 6When I try to print a label, it comes out blank. (for Mac)
- 7Is data created in other applications compatible with P-touch Editor 5.0 for Mac?
- 8How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 9I cannot save a file downloaded from the Brother support website (For Windows)
- 10I want my printer to use less tape for each label. (P-touch Editor 5.x)
- 11The text cannot be printed as specified.
- 12The message "Wrong media size." appears. What should I do? (P-touch Editor 5.0 for Mac)
- 13My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 14The driver downloaded from the website cannot be installed.
- 15Printing is not possible. (USB connection)
- 16Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 17"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 18(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 19How to identify your Operating System (OS) for Windows or Mac
- 20P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 21How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 22Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 23What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 24How do I transfer label templates with P-touch Transfer Express?
- 25Can my printer use TZ/TZe tapes?
- 26The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 27How do I uninstall the printer driver?
- 28How do I create a label using a template? (P-touch Editor 5.0 for Windows)
- 29I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 30How can I make vertical labels? (P-touch Editor 5.1 for Mac)
- 31The tape got jammed or stuck in the printer.
- 32The top and base layers of the laminated tape are misaligned.
- 33How do I change the size of characters?
- 34(Video) I connected multiple printers of the same model to one computer but can only print from one of them.
- 35How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 36How to open the Devices and Printers window
- 37How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 38Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 39I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 40The fabric tape became detached after washing.
- 41Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 42I want to know how to use P-touch Editor. (P-touch Editor 5.0 for Mac)
- 43The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 44How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 45When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 46Printing is not possible. (P-touch Editor 5.0 for Mac)
- 47(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 48How do I create an Address Label? (P-touch Editor 5.0 for Windows)
- 49Where can I find my Brother printer's serial number?
- 50How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)