FAQs & Troubleshooting
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67 Results
- 1Printing is not possible. (USB connection)
- 2How do I type an uppercase letter?
- 3What type of barcodes can be printed with the P-touch machine?
- 4My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 5How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 6P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 7How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 8Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 9How do I change the size of characters?
- 10How do I create name badges by joining "First Name" and "Last Name" fields together?
- 11Can TZe tapes be used with this printer? What is the difference between TZ tapes and TZe tapes?
- 12What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 13How to identify your Operating System (OS) for Windows or Mac
- 14How to use a 9/64" (3.5 mm) wide tape
- 15Can I directly operate my printer from a self-developed application software and print a label?
- 16How do I uninstall the printer driver?
- 17The top and base layers of the laminated tape are misaligned.
- 18When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 19The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 20Where can I find my Brother printer's serial number?
- 21How do I transfer label or slip templates?
- 22How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 23How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 24I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 25Can my printer use TZ/TZe tapes?
- 26How to open the Devices and Printers window
- 27The fabric tape became detached after washing.
- 28I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 29When I try to run the P-touch Library, a warning message "A compatible printer cannot be found" appears.
- 30I connected the P-touch to the computer using the enclosed USB cable as instructed by the driver setup, but the installation does not continue.
- 31I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 32How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 33I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 34The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 35The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used.
- 36Why doesn't my machine turn on when Power key is pressed?
- 37When I press the print key, the power turns off.
- 38How do I create an Address Label? (P-touch Editor 5.0 for Windows)
- 39The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 40The tape got jammed or stuck in the printer.
- 41The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 42How to delete the registry information and files related to the printer driver
- 43How to use the Sequential Numbering function
- 44How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 45Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 46How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 47How do I transfer templates or other data from the computer to the printer?
- 48How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 49How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 50Can I enlarge the size of bar code characters? (P-touch Editor 5.x for Windows)