FAQs & Troubleshooting
![]() |
Popular |
365 Results
- 151Scan a document and open the scanned image with a graphics application (For Macintosh)
- 152Scan a document and send it as a fax from the computer using the ControlCenter2 (Mac OS X 10.4 - 10.6)
- 153Why does the message "No Response/Busy" appear on my Transmission Verification Report?
- 154Prevent unauthorized access to my Brother machine.
- 155Do I need a telephone line to send and receive faxes with my Brother machine?
- 156Send a fax without scanning the documents into memory.
- 157I can print but cannot scan via network. (For Mac)
- 158I can print but cannot scan via network. (For Windows)
- 159Is my Brother machine compatible with third party print servers?
- 160I'm using Mac OS X 10.5. The network scanning feature does not work when pressing the scan key on the control panel of my Brother machine.
- 161The ink cartridges run out very quickly. Is there any reason for that?
- 162The print speed is very slow when I use XML Paper Specification Printer Driver.
- 163I cannot print over a network using the XML Paper Specification Printer Driver.
- 164I'm using Windows Vista, Windows 7, Windows 8 or Windows 10 and a network connected Brother machine. The following errors "Error - Sent to Printer", "Sent to Printer" or "Deleting - Printing" appear in the PC Print Queue.
- 165Scan a document into PaperPort™ using the TWAIN driver
- 166Why is it necessary for my machine to go through regular cleaning cycles?
- 167I'm using Windows XP. I cannot scan with the USB cable.
- 168Set up a Group for Broadcasting faxes.
- 169Scan a document in OS X 10.8/macOS 10.12 - 10.15.
- 170Scan a document in Mac OS X 10.7.
- 171Scan a document in Windows 8 and Windows 10.
- 172Why does the message "Media Error" appear on the LCD when I put a memory card into the media slot on my Brother machine? How can I clear it?
- 173Print the received faxes that are stored in memory.
- 174Add my Brother machine (the printer driver) using macOS 10.12 - 10.15.
- 175Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 176How can I locate the Print Center or Printer Setup Utility and add my Brother machine using Mac OS X 10.0-10.4?
- 177Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 178Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 179Where can I find my Brother machine's serial number?
- 180Is there a way to view how much ink is remaining?
- 181The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 182The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)
- 183What does "COMM.ERROR" on the LCD display mean?
- 184I'm using Windows. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.
- 185I'm using the Simple Network Configuration capabilities of Apple Mac OS X. I can print from a Macintosh, but not from a Windows PC.
- 186I'm using the Simple Network Configuration capabilities of Apple Mac OS X. The printer appears in the "Print Center", "Printer Setup Utility", "Print & Fax", "Print & Scan" or "Printers & Scanners", but I cannot print.
- 187The Brother machine does not appear in the "Print & Fax" or "Print & Scan" Utility. (Mac OS X 10.5 or greater)
- 188When printing a "Power Point" document with "Page Layout: 2 in 1" and the quality is set to Super Fine or Fine, part of the image is black. What can I do?
- 189While writing data to the media (memory) card in the media slot, the status dialog box has not been updated. It appears to have frozen. What can I do?
- 190Images of the thumbnail page from the media (memory) card won't print.
- 191Print the Network Configuration List
- 192I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 193I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 194I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 195Add your Brother machine with AirPrint (macOS)
- 196I cannot install Brother drivers on Debian 10 or later (Linux)
- 197I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 198Configure and use PC-FAX (CUPS) (Linux)
- 199Configure the Scan to Email Feature (Linux)
- 200Configure and use the Scan Key Tool (Linux)