FAQs & Troubleshooting
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245 Results
- 151My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 152What driver package format is supported by my Linux distribution?
- 153Scan using XSane or GIMP (Linux)
- 154The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 155I cannot scan with brscan, brscan2, or brscan3 via USB (Linux)
- 156When I print images, the quality is not good (Linux)
- 157My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 158The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 159Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 160Print command (LPR) (Linux)
- 161When I scan multiple page documents using the ADF, all pages are feeded, but only page 1 shows in XSANE. (Linux)
- 162I installed scan-key-tool, but it does not work. (Linux)
- 163When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 164When scanning I receive the error "Failed to start scanner : Invalid argument". (Linux)
- 165Important points for specifying the scan area (Linux)
- 166Configure scan settings without administrator privileges (Linux)
- 167Print command (cupswrapper) (Linux)
- 168I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 169I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 170I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 171I want to print using CUPS while keeping SELinux enabled. (Linux)
- 172Uninstall printer drivers (Linux)
- 173Windows 10 Support Information
- 174When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 175The scanned image is blurred, garbled, or distorted when using ControlCenter2 or the SCAN key on my Brother machine. (For Mac OS X 10.5)
- 176The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 177The LCD message "Standing by ON/OFF to resume " is displayed on my Brother machine.
- 178Do I need a telephone line to send and receive faxes with my Brother machine?
- 179Locate files scanned with ControlCenter2 (For Macintosh)
- 180Send a fax
- 181Send a PC-FAX
- 182I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 183Change the printer driver settings (Windows/macOS)
- 184How many times will my Brother machine automatically redial a busy number?
- 185When I scan a document using ControlCenter, the scanned file size is too big.
- 186The printer status is Offline or Paused.
- 187Changes to the contents stored in the address book do not become effective in the stored speed dial numbers in Windows.
- 188Windows 7 Support Information
- 189Is my Brother machine compatible with third party print servers?
- 190Why doesn't my Brother machine have a dial tone?
- 191Verify if the Brother machine has a dial tone
- 192I cannot scan via USB. (Mac OS X)
- 193How do I adjust the settings of the ring volume, beeper volume and speaker volume on my Brother machine?
- 194When I print photos, the color quality is not good.
- 195How do I load 10 x 15 Glossy paper into my machine?
- 196I cannot pull the paper tray out of my machine. What can I do?
- 197I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
- 198I'm using Windows Vista. When I try to install the Full Driver & Software Package I receive the error message "Unhandled Exception". What should I do?
- 199Scan a document from the Windows Vista Photo Gallery
- 200I am using Voice Over Internet Protocol (VoIP) and I'm having problems receiving faxes.