FAQs & Troubleshooting
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267 Results
- 101I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 102I cannot scan a document using Brother iPrint&Scan (Windows/macOS)
- 103Configure the Scan to Email Feature (Linux)
- 104Check the remaining ink or toner level (Linux)
- 105My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 106The downloaded driver's name is different from my machine's name. (Linux)
- 107The driver installation finished successfully but I cannot print. (Linux)
- 108I installed scan-key-tool, but it does not work. (Linux)
- 109How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 110I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 111Send a fax using PC-FAX with LPD/LPRng (Linux)
- 112I want to print using CUPS while keeping SELinux enabled. (Linux)
- 113I get a TS error when trying to print on a wireless network.
- 114Save Scanned Data to a Folder as a PDF File
- 115I cannot save a file downloaded from the Brother support website (For Windows)
- 116Printing result in Windows Photo Viewer is light.
- 117Enable the Brother machine's network interface.
- 118Protect your Brother machine against unauthorised access over the network
- 119Combine multiple scanned documents into a single file with PaperPort™
- 120Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 121I cannot find some option in the Printing preferences. (For Windows)
- 122Open the Control Panel (For Windows)
- 123Install the built-in drivers (For Windows 8 and Windows 10)
- 124Tray not detected / Paper Tray not detected / Paper Tray #1 not detected
- 125I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 126Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 127Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 128Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 129Reduce Printing Noise
- 130Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 131Out of Fax Memory
- 132Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 133Low Temperature
- 134The edge of glossy paper is smudged.
- 135Ink Low
- 136Verify if the Brother machine has a dial tone
- 137When I turn the Power ON, I always have to re-enter Date and Time. What can I do?
- 138No Paper / No Paper Fed
- 139Manual Feed
- 140Scan Using Nuance™ PaperPort™ 14SE or Other Windows Applications
- 141Why is it necessary for my machine to go through regular cleaning cycles?
- 142When choosing grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
- 143In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 144Forward a fax to another fax machine when my machine has a mechanical issue.
- 145When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 146Print a Fax Stored in the Machine's Memory
- 147Out of Memory
- 148Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 149Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 150What is Distinctive Ring and how do I program it?