FAQs & Troubleshooting
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366 Results
- 101Scan a document and e-mail it as an attachment using the SCAN key on my Brother machine
- 102Scan a fax into my Brother machine while it is sending a fax from memory, receiving a fax, or printing a document from my computer.
- 103Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 104Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.4
- 105I'm having trouble reading the information on my Brother machine's LCD. How can I adjust the LCD's contrast and brightness?
- 106What is Infrastructure mode?
- 107What is Ad-hoc mode?
- 108Is there a Brother machine which is compatible with Mac Airport stations?
- 109Uninstall the drivers. (Mac OS X 10.5)
- 110I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 111I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 112My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 113The downloaded driver's name is different from my machine's name. (Linux)
- 114I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 115Delete print jobs from the print queue.
- 116The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 117How to identify your Operating System (OS).
- 118I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 119Scan a document and save the scanned image to a folder on a local or network hard disk (For Macintosh)
- 120Prevent unauthorized access to my Brother machine.
- 121Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 122Unable to Print 3X
- 123Send a fax
- 124The edge of glossy paper is smudged.
- 125Send a fax without scanning the documents into memory.
- 126Change the printer driver settings (Windows/macOS)
- 127Scan and save a document in PDF format for Macintosh (Scan to File)
- 128I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 129When I start the Remote Setup Software, the error message "RS 005-xx" or "RS 006-xx" appears on the display.
- 130Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
- 131I'm using Mac OS X 10.6.x. The network scanning feature does not work when pressing the scan key on the control panel of my Brother machine.
- 132Wrong Paper Size
- 133When I print using the XML Paper Specification Printer Driver, the print out result is not what I exepected, it is very different from the original draft or preview or I cannot print at all.
- 134What is Wi-Fi Protected Setup (PBC*)or AOSS™?
- 135How do I send the same fax to multiple fax numbers? (Broadcasting)
- 136Print a report that will show a listing of faxes I sent and received.
- 137Where can I find my Brother machine's serial number?
- 138Improve poor print quality.
- 139When I connect the Brother machine to a USB hub, it doesn't work correctly.
- 140When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 141What is the BRAdmin Professional software used for?
- 142I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 143My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 144I cannot install Brother drivers on Debian 10 or later (Linux)
- 145The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 146"ControlCenter needs to be updated." - macOS 10.15 Catalina
- 147The driver installation finished successfully but I cannot print. (Linux)
- 148How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 149I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 150I am unable to print from a client PC to a printer on a print server. (Linux)