FAQs & Troubleshooting
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322 Results
- 101"Scan to E-mail" defaults to Microsoft® Outlook Express. How can I change it to Microsoft® Outlook?
- 102Configure or change the settings of the ControlCenter 2 or 3 scanning options
- 103I'm using Mac OS X 10.5. The network scanning feature does not work when pressing the scan key on the control panel of my Brother machine.
- 104The print speed is very slow when I use XML Paper Specification Printer Driver.
- 105I cannot print over a network using the XML Paper Specification Printer Driver.
- 106How do I start the Scanner and Camera Wizard in Windows Vista/ Windows 7?
- 107I am using Scan to Email (E-mail server) function to send a scanned document directly to an E-mail address. Since our provider requires an authentication for the SMTP server, I am not able to use this function anymore.
- 108I'm using Windows XP. I cannot scan with the USB cable.
- 109In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 110Scan a document in Mac OS X 10.7.
- 111Check the Node Name of the Brother machine
- 112Replace Belt
- 113Replace WT Box
- 114Clean the scanner to improve the copy or fax quality
- 115Why are the faxes I send always received with a black vertical line down the page?
- 116The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)
- 117What does "COMM.ERROR" on the LCD display mean?
- 118The Brother machine does not appear in the Print Center or Printer Setup Utility. (Mac OS X 10.2 - 10.4)
- 119I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 120I cannot install Brother drivers on Debian 10 or later (Linux)
- 121Configure and use PC-FAX (CUPS) (Linux)
- 122What driver package format is supported by my Linux distribution?
- 123Scan using XSane or GIMP (Linux)
- 124Cannot print after a Windows 10 update (June 2020)
- 125The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 126I cannot scan from my Brother machine in Ubuntu 16.10 (Linux)
- 127The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 128Large characters are printed incorrectly. (Linux)
- 129The driver installation finished successfully but I cannot print. (Linux)
- 130I cannot send a fax using PC-FAX (Windows 10)
- 131Print command (LPR) (Linux)
- 132When I scan multiple page documents using the ADF, all pages are feeded, but only page 1 shows in XSANE. (Linux)
- 133I cannot scan when using SELinux (Security-Enhanced Linux)
- 134I installed scan-key-tool, but it does not work. (Linux)
- 135When scanning I receive the error "Failed to start scanner : Invalid argument". (Linux)
- 136Command List of brscan. (Linux)
- 137Important points for specifying the scan area (Linux)
- 138Uninstall the scanner driver. (Linux)
- 139Configure scan settings without administrator privileges (Linux)
- 140Print command (cupswrapper) (Linux)
- 141I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 142I am unable to print from a client PC to a printer on a print server. (Linux)
- 143I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 144To install the printer driver easily using a tool. (Linux)
- 145I want to print using CUPS while keeping SELinux enabled. (Linux)
- 146Firewall port requirements of the Scan Key Tool (Linux)
- 147Prepare for SSL communication in the Brother Print Server. (Method of using Windows Server 2003 / 2008)
- 148Install PaperPort™ 12SE / 14SE onto Windows 10.
- 149Windows 10 Support Information
- 150I cannot save a file downloaded from the Brother support website (For Windows)