FAQs & Troubleshooting
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245 Results
- 101Scan an image and insert it into an Office 2007 application. (For Windows Vista or later)
- 102Why does my computer become unresponsive when using the USB interface to connect the Brother machine?
- 103What kind of Media Adapter can I use?
- 104Set the date and time
- 105How do I re-install the drivers?
- 106What does "NG" or "ERROR" on the Transmission Verification Report mean?
- 107Clear the message "Awaiting Redial"
- 108The LCD displays an error code (number). What does it mean?
- 109I'm using Windows®. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC. Why?
- 110I can not install/uninstall the driver when a CompactFlash®, Memory Stick®, Memory Stick Pro™, xD-Picture Card™, SecureDigital™ card, MultiMediaCard™ is installed into the media slot. What can I do?
- 111I'm using Windows and the print speed is too slow. What can I do?
- 112Can I still receive faxes or calls when the machine is switched off?
- 113Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 114I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 115I cannot install the driver when using the Driver Install Tool. (Linux)
- 116Configure and use PC-FAX (CUPS) (Linux)
- 117Configure the Scan to Email Feature (Linux)
- 118Cannot print after a Windows 10 update (June 2020)
- 119When I print images, the quality is not good (Linux)
- 120Paper size settings are unavailable when I print from OpenOffice (Linux)
- 121The downloaded driver's name is different from my machine's name. (Linux)
- 122Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 123Large characters are printed incorrectly. (Linux)
- 124I'm using Fedora 28 or later. I cannot scan from my Brother Machine or it says that it cannot find the Brother Machine. (Linux)
- 125I cannot scan when using SELinux (Security-Enhanced Linux)
- 126I'm using Ubuntu 11.10 or higher. I cannot scan from my Brother Machine. (Linux)
- 127When scanning I receive the error "Failed to start scanner : Invalid argument". (Linux)
- 128Uninstall the scanner driver. (Linux)
- 129All print jobs are aborted and nothing is printed. (Linux)
- 130To install the printer driver easily using a tool. (Linux)
- 131I want to print using CUPS while keeping SELinux enabled. (Linux)
- 132Windows 10 Support Information
- 133How to launch and use the DeviceSelector to configure the scanner? (For Macintosh)
- 134Install the built-in drivers (For Windows 8 and Windows 10)
- 135Open the "Scanners and Cameras" and Properties.
- 136The LCD message "Standing by ON/OFF to resume " is displayed on my Brother machine.
- 137Do I need a telephone line to send and receive faxes with my Brother machine?
- 138When I scan a document using ControlCenter, the scanned file size is too big.
- 139"Scan to E-mail" defaults to Microsoft® Outlook Express. How can I change it to Microsoft® Outlook?
- 140I cannot scan via USB. (Mac OS X)
- 141I'm using Mac OS X 10.5. When trying to scan using the Brother ControlCenter2 with the USB interface, the ControlCenter2 screen will close. What should I do?
- 142Configure or change the settings of the ControlCenter 2 or 3 scanning options
- 143I cannot use the Scan to E-mail with ControlCenter3 after installing Office 2010.
- 144When I scan a document to a PDF file using ContorlCenter3, the file size of the PDF is too big. How can I reduce the file size?
- 145I cannot pull the paper tray out of my machine. What can I do?
- 146Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 147I am using Voice Over Internet Protocol (VoIP) and I'm having problems receiving faxes.
- 148I am using Voice Over Internet Protocol (VoIP) and I'm having problems sending faxes.
- 149I'm using Outlook address book for PC-FAX sending. When I click on the "Address Book" button in the FAX Sending dialog box, an error message is shown and I cannot open the Outlook Address Book.
- 150The ink bleeds and the letters look fuzzy on my printed documents. What can I do?