FAQs & Troubleshooting
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213 Results
- 101Check the firmware version.
- 102"Offline" appears on the Status Monitor.
- 103I cannot find some option in the Printing preferences. (For Windows)
- 104Use the Universal Printer Driver for PCL
- 105Printing/ Scanning with a mobile device
- 106Print a web page from iPrint&Scan when using an Android™ mobile device.
- 107Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 108Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 109Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 110Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 111What is the difference between the toner cartridge and the drum unit?
- 112Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 113I don't think I got the full yield from my high-yield toner cartridge, but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
- 114When I print a document as a booklet from Microsoft Office 2003, a drawing object does not position correctly on the printed page. (For Windows BR-Script Printer Drivers users)
- 115I'm printing from Microsoft PowerPoint 2003 but it is not using the settings I select in the Universal Printer Driver. (For Windows XP)
- 116I cannot print from my computer via USB.
- 117Fuser Error or Self-Diagnostic
- 118Duplex Disabled
- 119Clean the paper pick-up roller.
- 120What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 121No Paper
- 122Create or view a XML Paper Specification document
- 123Cover is Open
- 124Is my Brother machine compatible with Windows Vista?
- 125Size Error DX
- 126What is Ad-hoc mode?
- 127Print both sides of paper manually (For Macintosh)
- 128Reprint the last print job. (For Windows users only)
- 129When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 130Print a Test Page.
- 131Check the Node Name of the Brother machine
- 132Out of Memory
- 133Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 134Uninstall the drivers. (Mac OS X 10.5)
- 135Toner specks
- 136Wrinkles or creases
- 137White lines down the page
- 138White lines across the page
- 139What can happen if the wrong paper is used in your machine.
- 140When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 141Adjust the Brother machine's Sleep Time setting
- 142Install the optional tray unit.
- 143What is the BRAdmin Professional software used for?
- 144Uninstall the Brother Software and Drivers (Windows)
- 145Clear paper jams.
- 146Where do I find manuals for my Brother machine?
- 147All black
- 148I cannot install the driver when using the Driver Install Tool. (Linux)
- 149The downloaded driver's name is different from my machine's name. (Linux)
- 150The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)