FAQs & Troubleshooting
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159 Results
- 101A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 102I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 103In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 104Print a list of the internal fonts.
- 105Uninstall the drivers. (Mac OS X 10.5)
- 106Black toner marks across the page
- 107White lines down the page
- 108Lines across the page
- 109White lines, bands or ribbing across the page
- 110Gray background
- 111Uninstall the Brother Software and Drivers (Windows)
- 112Ghost
- 113Hollow print
- 114All black
- 115I cannot install the driver when using the Driver Install Tool. (Linux)
- 116I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 117Cannot print after a Windows 10 update (June 2020)
- 118My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 119The downloaded driver's name is different from my machine's name. (Linux)
- 120The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 121Large characters are printed incorrectly. (Linux)
- 122The driver installation finished successfully but I cannot print. (Linux)
- 123Print command (cupswrapper) (Linux)
- 124All print jobs are aborted and nothing is printed. (Linux)
- 125I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux)
- 126I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 127When printing with monochrome laser printer, the print position shifts. (Linux)
- 128Uninstall printer drivers (Linux)
- 129Pre-Required Procedures (Linux)
- 130Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 131A message appears informing to "The optical photoconductor needs to be replaced./ The paper tray is almost empty. " on my Macintosh.
- 132Windows 10 Support Information
- 133Check the firmware version.
- 134I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.
- 135When I print a document as a booklet from Microsoft Office 2003, a drawing object does not position correctly on the printed page. (For Windows BR-Script Printer Drivers users)
- 136Clean the paper pick-up roller.
- 137When I print using the XML Paper Specification Printer Driver, the print out result is not what I exepected, it is very different from the original draft or preview or I cannot print at all.
- 138Create or view a XML Paper Specification document
- 139When I print from Microsoft Excel 2002/2003, Word 2002/2003 or PowerPoint 2002/2003, semitransparent graphics are printed incorrectly.
- 140Clean the drum unit
- 141When I install MFL-Pro Suite from the CD-ROM or Full Driver & Software Package from the "Downloads" section, the installation will not continue past the instruction to connect the USB cable to the computer.
- 142My Brother machine misfeeds paper.
- 143Print both sides of paper manually (For Macintosh)
- 144Print a Printer Settings page.
- 145Print on both sides of paper (Auto 2-sided/Duplex Printing for Mac OS X 10.5.x or later users).
- 146Clean the corona wire
- 147Clear paper jams.
- 148I am unable to print from a client PC to a printer on a print server. (Linux)
- 149I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 150I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)