FAQs & Troubleshooting
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171 Results
- 101Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 102Large characters are printed incorrectly. (Linux)
- 103Firewall port requirements of the Scan Key Tool (Linux)
- 104Scan a document using Brother iPrint&Scan. (Windows, macOS)
- 105Update the Driver or Firmware for your Brother machine
- 106Download a file from the "Downloads" section and save it to Windows 8 computer.
- 107Clean the Paper Feed Rollers
- 108When I install the drivers, Norton AntiVirus displays a Security Alert that a medium risk application "[file name].exe is attempting to connect to a DNS server".
- 109Scan Using Nuance™ PaperPort™ 14SE or Other Windows Applications
- 110Add my Brother machine (the printer driver) using macOS 10.12 - 10.15.
- 111Set the Date and Time
- 112Clean the Scanner
- 113What is the recommended paper?
- 114I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 115I cannot install the driver when using the Driver Install Tool. (Linux)
- 116I cannot install Brother drivers on Debian 10 or later (Linux)
- 117The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 118The downloaded driver's name is different from my machine's name. (Linux)
- 119Important points for specifying the scan area (Linux)
- 120I am unable to print from a client PC to a printer on a print server. (Linux)
- 121Set the Machine to Power Off Automatically
- 122Open the "Scanners and Cameras" and Properties.
- 123Why is it necessary for my machine to go through regular cleaning cycles?
- 124Set Sleep Mode Countdown
- 125I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 126My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 127The driver installation finished successfully but I cannot print. (Linux)
- 128I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 129I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 130Enter Text on Your Brother Machine
- 131I cannot install the Brother printer driver (macOS 10.15 or earlier)
- 132Scan to Email Attachment Using ControlCenter4 Home Mode (Windows)
- 133Scan to an Editable Text File (OCR) Using ControlCenter4 Home Mode (Windows)
- 134When I update the firmware, my machine's screen shows vertical bar or its LEDs indicate an error.
- 135Connect the cords
- 136Open the Status Monitor
- 137Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 138After replacement or repair of the Brother machine, uneven color streaks stand out when printing from the computer.
- 139High Temperature
- 140Can I print directly onto DVDs or CDs?
- 141I'm using Windows Vista, Windows 7, Windows 8 or Windows 10 and a network connected Brother machine. The following errors "Error - Sent to Printer", "Sent to Printer" or "Deleting - Printing" appear in the PC Print Queue.
- 142Manual Feed
- 143In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 144Scan a document in OS X 10.8/macOS 10.12 - 10.15.
- 145Scan an image and insert it into an Office 2007 application. (For Windows Vista or later)
- 146The keys on the control panel do not respond or triple beep when I press them.
- 147Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 148Where can I find my Brother machine's serial number?
- 149I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 150How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)