FAQs & Troubleshooting
Latest |
174 Results
- 10125/03/2016Can I print from or scan to Android™ Smartphone?
- 10225/03/2016Can I print from and scan to iPhone, iPod touch and iPad?
- 10324/03/2016When I scan a document using ControlCenter, the scanned file size is too big.
- 10424/03/2016I cannot scan via USB. (Mac OS X)
- 10524/03/2016How do I start the Scanner and Camera Wizard in Windows Vista/ Windows 7?
- 10624/03/2016Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 10724/03/2016In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 10824/03/2016Scan a document in Mac OS X 10.7.
- 10923/03/2016I'm using Windows. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.
- 11003/09/2015Install BookScan & Whiteboard Suite onto Windows 10.
- 11127/08/2015(Video) Load an Envelope
- 11229/06/2015When choosing grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
- 11318/06/2015The keys on the control panel do not respond or triple beep when I press them.
- 11425/05/2015Printing result in Windows Photo Viewer is light.
- 11515/05/2015Set the date and time
- 11628/04/2015Unable to Scan AX
- 11728/04/2015Unable to Print 7X
- 11828/04/2015Unable to Print 5X
- 11928/04/2015Unable to Print 3X
- 12006/04/2015Is my Brother machine compatible with Windows Vista?
- 12127/03/2015No Paper Fed
- 12226/03/2015The scanner cover support has come off. (With Video Instructions)
- 12326/03/2015One or more of my colors are not printing (blank).
- 12426/03/2015Print using only the black ink tank when the Color tanks have run out.
- 12526/03/2015What is the recommended paper?
- 12625/03/2015How do I make sure my Brother machine's copy settings are best suited to the types of copies I make?
- 12725/03/2015When I print a document with fast mode, the printing is shifted too high on the paper.
- 12823/03/2015When I print photos, the color quality is not good.
- 12923/03/2015Improve poor print quality.
- 13020/03/2015Why do the color ink tanks run out of ink even though I never or rarely print in color?
- 13116/03/2015Wrong Paper Size / Wrong Paper
- 13209/03/2015When I print, the pages are smudged with ink.
- 13302/03/2015Ink Low
- 13402/03/2015Cover is Open
- 13502/03/2015Out of Memory
- 13602/03/2015Refill Ink
- 13704/06/2014The edge of glossy paper is smudged.
- 13820/05/2014Unable to Print XX
- 13917/01/2014Scan a document using "Scanner and Camera Wizard" in Windows XP
- 14017/01/2014Scan an image and insert it in a Windows XP application
- 14117/01/2014Scan a document from a Windows XP application
- 14226/09/2013Load envelopes
- 14301/07/2013Load paper in the paper tray
- 14405/06/2013Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
- 14503/06/2013Glossy Paper does not feed correctly.
- 14629/05/2013Clean the Scanner to improve the copy or fax quality.
- 14721/05/2013My Brother machine feeds multiple sheets of paper at a time.
- 14820/05/2013Scan a document and e-mail it as an attachment using the SCAN button on my Brother machine
- 14925/04/2013I still receive the error message "Paper Jam" after I removed the jammed paper.
- 15025/04/2013High Temperature